Posted January 9, 2018

Labor Data: Travel Agent Employment Numbers Defy Projected Declines

The U.S. Bureau of Labor Statistics projected that the number of travel agents employed in the U.S. will fall 9 percent from 2016 to 2026, according to its latest employment outlook. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted January 13, 2016

A4A: NDC, Marketplace Advances Nullify Need For DOT's Ancillary Fee Rule

For years, the federal government has contemplated mandating that airlines provide ancillary fee data in every sales channel in which they participate. Long opposed to the plan, Airlines for America made the case this month that the marketplace is advancing just fine without the U.S. Department of Transportation's interference. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted January 6, 2016

U.S. Department Of Labor Projects Travel Agent Jobs To Fall 12 Percent Through 2024

Reports of the travel agent's death have been greatly exaggerated. Yet, their ranks have fallen in the past decade and are poised to fall further in the next, at least according to U.S. Department of Labor projections released last month. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted April 9, 2014

ASTA Survey: Corporate Agencies Optimistic After Profitable 2013

An American Society of Travel Agents survey released this week found that corporate travel agencies on the whole last year saw profits rise, revenues grow and client travel increase from the prior year. Corporate agent respondents broadly expressed greater optimism for 2014. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted September 25, 2012

ASTA Survey: Prospects Improve For Business Travel Agencies

Profit as a percentage of revenue for corporate travel agencies is expected to grow in 2012 by one percentage point to 9 percent, and then grow in 2013 by another point, according to results of a surv... Read More »
Posted by: Jay Campbell | More by Jay Campbell
Posted August 26, 2011

Obama Wasn't Wrong

"When was the last time somebody went to a bank teller instead of using an ATM or used a travel agent instead of going online? A lot of jobs that used to require people now have become automated." President Obama last week uttered those words to illustrate how automation and corporate efficiency have complicated job growth. It seemed fair and accurate to me. But to the American Society of Travel Agents, Travel Leaders and others, it was an attack on the industry.

The only problem: Obama was ri Read More »

Posted by: Jay Boehmer | More by Jay Boehmer
Posted August 12, 2011

Pestronk: No Apparent Downside To Signing Up For AA Direct Connect

Though there are many questions and potential ramifications--known and unknown--on American Airlines' Direct Connect program, travel industry attorney Mark Pestronk said that for travel agencies, "there seems to be no harm" in signing up for it.

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Posted by: David Jonas | More by David Jonas
Posted February 11, 2011

Survey: Corp. Agencies Charge Double For Manually Booking Air Transactions

Average transaction fees charged by corporate travel management companies for domestic airline bookings are nearly double when completed manually by agents versus online transactions completed by travelers. Read More »
Posted by: David Jonas | More by David Jonas
Posted November 22, 2010

ASTA Advises Action For Travelport Users Re: AA

The American Society of Travel Agents on Friday suggested to members a number of actions they could take in response to American Airlines' decision to initiate a surcharge on bookings made outside the United States and Caribbean using Travelport.

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Posted by: Jay Campbell | More by Jay Campbell
Posted November 15, 2010 - Danbury, Conn.

Survey: Corp. Agencies Overwhelmingly Favor Transaction Fees

The typical corporate travel agency primarily bases client contracts on transaction fees that include PNR creation, ticket issuance, reservation cancellations or voids if needed and car and hotel bookings. Read More »
Posted by: David Jonas | More by David Jonas
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