Posted June 7, 2018

TMCs Play With Natural Language Interfaces For Data Reporting

Corporate clients regularly turn to their travel management companies for data reporting to better understand travel spending, policy compliance, supplier performance and other facets of program management. A few TMCs, including Carlson Wagonlit Travel, Omega World Travel and Travel Inc., are exploring new ways for clients to interrogate travel program data through natural language inputs, either typed in text or spoken by voice. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted April 17, 2018

Megas Mimic Amex GBT's Non-GDS Booking Fee For Clients

BCD Travel revealed details of a new worldwide fee program to handle for clients airline bookings made outside global distribution systems. BCD joins other mega travel management companies: Carlson Wagonlit Travel broadly enacted a similar initiative last month, following American Express Global Business Travel's move in 2016 to institutionalize fees for bookings that don't conform to industry booking standards. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted April 5, 2018

CWT Formulates No-Fee, No-Contract Bundle For Small Market

There is no shortage of travel players targeting the unmanaged business travel segment. Startups, entrenched tech providers and travel management companies alike have formulated offerings for the vast but fragmented sector. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted October 24, 2017
Eric Tyree

INTERVIEW: CWT Chief Data Scientist Eric Tyree

Carlson Wagonlit Travel this year brought Eric Tyree onboard as chief data scientist, a role he'd previously had at U.K.-based professional services company Capita. During an Association of Corporate Travel Executives conference in London this month, The Beat's Michael B. Baker spoke with Tyree about his role and how the mega travel management company plans to transform services for travelers and travel managers by reshaping its approach to data. Read More »
Posted September 21, 2017

TMCs, Tech Companies Up Their Game In Rapidly Growing India

When Travelport signed Indian online travel agency MakeMyTrip as a customer last month, this was no ordinary client acquisition. MakeMyTrip, which serves more than 40 million active app users and Web customers, is the No. 1 OTA in a market hotter than a vindaloo curry for the global travel management and distribution industry. Read More »
Posted by: Amon Cohen | More by Amon Cohen
Posted August 14, 2017

BCD, CWT To Launch Mobile Air Booking As TMCs Evolve Role In Mobile Transactions

Carlson Wagonlit Travel plans to introduce full airline shopping and booking capabilities within its CWT To Go app later this year. BCD Travel, too, confirmed mobile "air booking in TripSource is in development." Those megas are among several travel management companies evolving their mobile wares to include further booking capabilities. If the first generation of TMC apps were informational and focused on itinerary management, the next is increasingly transactional. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted June 15, 2017

Mega TMCs Tout Social Responsibility Cred With Ecovadis Ratings

Last August, BCD Travel announced it was the first travel management company to reach an Ecovadis gold rating, recognizing its corporate social responsibility credentials. This April, Carlson Wagonlit Travel announced its own Ecovadis rating went from silver to gold. American Express Global Business Travel, meanwhile, reached silver this year. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted March 10, 2017

CWT Reports Soft Year, But Bullish On Supplier Revenue, New Wins

Rising penetration of online booking in corporate travel. Intense transaction fee competition. Heightened client demands. What's a travel management company to do about these revenue headwinds? For Carlson Wagonlit Travel, part of the answer is expanding supplier revenue, including more sophisticated steering of bookings to the agency's airline partners. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted February 1, 2017

CWT CEO Ekert Talks Strategy, Tech Investment, Hotel Solutions And Cuts

Last April, Carlson Wagonlit Travel appointed Travelport vet Kurt Ekert as CEO. After nine months on the job, he has retooled the organization, including a revamped executive team, and embarked on a refreshed strategy. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted December 16, 2016

Try As They Might, TMCs Can't Block Sabre Incentive Disclosures At Trial

Last month, each of the four mega travel management companies filed non-party memos with the federal court hearing the US Airways-Sabre antitrust case. In those, American Express Global Business Travel, BCD Travel, Carlson Wagonlit Travel and HRG asked U.S. District Judge Lorna Schofield to redact in-court disclosures that would reveal per-segment incentives each received from Sabre. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
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