Posted September 21, 2017

Sabre Says Plaintiffs Don't Show Harm From Synxis Breach

Sabre this week filed a motion to dismiss a class action lawsuit stemming from the breach of its Synxis central reservations system, which is widely used by hotels to host reservation data, including payment information. Read More »
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Posted August 8, 2017

Amex GBT Uses KDS Tech To Get At Non-GDS Content

American Express Global Business Travel is making use of aggregation technology it acquired from KDS last year to bring in content that does not reside in global distribution systems, beginning with hotels. Read More »
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Posted July 14, 2017

Sabre Faces Class Action Suit, More Hotels Disclose Synxis Breach Impact

A Los Angeles resident filed a lawsuit against Sabre that seeks nationwide class action status regarding the months-long data breach of the company's Synxis Central Reservations system, which is used by tens of thousands of hotel properties. Read More »
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Posted July 5, 2017

TMC Hotel Reservations Are Among Those Compromised In Sabre Synxis Breach

Sabre has completed an investigation into the unauthorized access of its Synxis Central Reservations system, which is used by more than 36,000 hotel properties worldwide, according to a statement from the company this week. Read More »
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Posted June 16, 2017

Rate Re-Shoppers Aren't Sweating Marriott's Stricter Cancellation Policy

Marriott International confirmed it has revised its standard cancellation policy this week in the Americas region. Read More »
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Posted June 8, 2017

Jeff Katz's Cross-Supplier Data Exchange Goes Into Testing

It's been nearly a year since Jeff Katz, BCG and several major U.S. airlines and hotels debuted a data exchange concept to facilitate personalized in-trip experiences for travelers and target merchandizing to them. Since then, Dihedral has rebranded to Journera and expanded its executive team, while engineers and data scientists built a minimum viable product. Now, Journera and partners are moving from construction to testing. Read More »
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Posted May 16, 2017

Onyx To Migrate ECommission Solutions Clients After Purchase

Onyx CenterSource in the coming months plans to migrate eCommission Solutions agency clients to its RecoverPro commission reconciliation and recovery system, following this month's acquisition of ECS. "Over time," Onyx will sunset the ECS reconciliation and commission recovery system, Onyx president and CEO Mark Dubrow said in an interview. Read More »
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Posted March 15, 2017

Judge Tosses Six Of Eight Claims ECS Pursued Against CTS

A U.S. district court judge this week dismissed six of the eight claims eCommission Solutions pursued in a lawsuit against estranged hotel commission recovery partner CTS Systems. The judge also upheld a prior ruling denying CTS's request to bring in Dell Marketing as a defendant. CTS operated as a subcontractor for Dell and had tried to shift blame in court. Read More »
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Posted February 17, 2017

Tripbam In, TripRebel Out For European Hotel Shopping Tech

Both Tripbam and TripRebel have targeted the corporate market with software that re-shops booked hotels for better deals. The former is expanding into Europe with a London office and expanded language, content and currency capabilities. The latter recently went insolvent. Read More »
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Posted February 1, 2017

CWT CEO Ekert Talks Strategy, Tech Investment, Hotel Solutions And Cuts

Last April, Carlson Wagonlit Travel appointed Travelport vet Kurt Ekert as CEO. After nine months on the job, he has retooled the organization, including a revamped executive team, and embarked on a refreshed strategy. Read More »
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