Posted October 20, 2017

Air France-KLM GDS Surcharge Looms

Air France and KLM are poised to introduce a surcharge on global distribution system bookings, according to airline and travel management company sources. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted September 14, 2017

GDS Lobby Says European Commission Is 'Dragging Its Feet' On Lufthansa Surcharge Probe

The European Commission is deliberately "dragging its feet" over an investigation into Lufthansa Group’s €16 surcharge on global distribution system bookings, according to the European Technology and Travel Services Association. The GDS and online travel agency trade body is working with Members of European Parliament, or MEPs, to force a decision from the commission over whether Lufthansa's GDS surcharge breaches European regulations on computer reservations systems, a synonym for GDSs. Read More »
Posted by: Amon Cohen | More by Amon Cohen
Posted June 27, 2017

Concur Leans On Travelfusion For Airline NDC Connections

Concur has established its own direct connections to a few airlines so bookers can access content not readily available through global distribution systems. However, the SAP-owned T&E giant now is leaning on aggregator Travelfusion to hook up with carriers using the International Air Transport Association's New Distribution Capability standard, Concur SVP of supplier services Charlie Sultan said last week during a panel at an American Airlines NDC summit in Dallas. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted June 7, 2017

Sabre Downplays Impact Of BA, Iberia Surcharges On Its Own Business

Late last month, Sabre stated that it was disappointed to see British Airways and Iberia initiate a surcharge on global distribution system bookings, effective Nov. 1, and to "impose costs and inconvenience for those using the GDS channel." Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted April 27, 2017 - London

Two U.K. TMCs Go Direct With Lufthansa

Lufthansa Group has established its first two global distribution system-bypass connections to travel management companies. Both Portman Clarity and Click Travel are based in the U.K. and have histories of establishing direct connections to travel suppliers. Read More »
Posted by: Amon Cohen | More by Amon Cohen
Posted March 17, 2017

Lufthansa CEO Says Other Airlines Will Follow

Lufthansa Group's global distribution system bill has grown substantially since the launch of its contentious distribution strategy in 2015. Last year, GDS expenses rose to €449 million, according to the company's annual report this week. No bother to Lufthansa, though: Its GDS surcharge effectively shifts those costs to users. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted February 28, 2017

Major Airlines Pile On Grievances Against Sabre In Post-Trial Briefs

Several major airlines filed nonparty briefs supporting American Airlines' request for a U.S. federal court to put a stronger judicial stamp on a jury's conclusion that Sabre's contractual provisions, as applied to US Airways, violated antitrust law. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted January 9, 2017

BEAT SHEET: WorldMate Discontinued; Sabre's Suits; Res System Vulnerabilities; Agent Outlook

The Beat Sheet is an occasional collection of notes, quotes, musings, tips, reader comments and other tidbits from The Beat's writers. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted December 2, 2016

Lufthansa Angers Travel Agents Over Debit Memos On Unflown Returns

Some Dutch travel agents are refusing to accept what they said is a flurry of agency debit memos Lufthansa has issued in recent weeks on round-trip tickets where the return leg was unused by the passenger. Read More »
Posted by: Amon Cohen | More by Amon Cohen
Posted November 14, 2016
Bill Brindle

INTERVIEW: HRG Chief Information Officer Bill Brindle

"The current model is going to change." So says HRG chief information officer Bill Brindle, who should know. He addressed British Airways’ New Distribution Capability conference in London last month, and has supported its client, Volkswagen, which has established a direct connection to Lufthansa (as has Siemens). Brindle spoke with The Beat contributing editor Amon Cohen about why emerging alternative distribution channels present huge opportunities but need to become as robust as more established technologies. Read More »
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