Posted October 23, 2014

TravelpoolEurope Sues SAS Over Bulk Claims For Flight-Delay Compensation

Copenhagen - Denmark-based travel buying consortium TravelpoolEurope has sued SAS for refusing to accept a bulk claim for compensation for flight delays and cancellations. Read More »
Posted by: Amon Cohen | More by Amon Cohen
Posted October 22, 2014

Corporate Clients And TMCs Can 'Suppress' Delta's Restrictive Basic Fare

Corporate travelers conditioned by lowest-logical-airfare policies may very well be enticed to select Basic Economy—Delta's cheapest—when presented in search results. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted October 21, 2014
Gordon Wilson

INTERVIEW: Travelport's Gordon Wilson, Part 2

New Orleans - In the second installment of his interview with contributing editor Amon Cohen at The Beat Live here this month, Travelport president and CEO Gordon Wilson enthuses about corporate booking tools, virtual payments and hotel booking technology. Read More »
Posted October 20, 2014
Gordon Wilson

INTERVIEW: Travelport's Gordon Wilson, Part 1

New Orleans - Travelport president and CEO Gordon Wilson took the stage at The Beat Live here this month for a one-to-one interview with contributing editor Amon Cohen. Published here, the first installment of the edited transcript. Read More »
Posted by: Amon Cohen | More by Amon Cohen
Posted October 17, 2014

The Good, The Bad And The Ugly Of The Tech User Experience

During a panel discussion in New Orleans at The Beat Live conference this month, examples of the good, bad and ugly of user interfaces and experiences were on display. Read More »
Posted by: David Jonas | More by David Jonas
Posted October 16, 2014

Posted by: Data Hub | More by Data Hub
Posted October 9, 2014

Study: One In Five Companies Suited For 'Managed Travel 2.0'

Sometimes used interchangeably—though not necessarily accurately—with "open booking," the concept of Managed Travel 2.0 isn't for everybody. The way global sales and marketing consulting firm ZS Associates figured it, Managed Travel 2.0 is a suitable option for about 20 percent of the 202 travel programs it studied. Read More »
Posted by: David Jonas | More by David Jonas
Posted October 7, 2014

Concur Messaging Broadens Offering Beyond Travelers

Moving away from the notion of "traveler tracking," Concur Messaging in late September unveiled technology enhancements that allow users to locate and send messages to all company employees, whether they are on the road or in their everyday office. Read More »
Posted by: Chris Davis | More by Chris Davis
Posted October 1, 2014

What's A Ticket Agent? Industry Parties Comment On DOT's Look At The Lexicon

The headline components of the U.S. Department of Transportation's latest proposed airline consumer protections are the possible rules around the disclosure of ancillary fees and the opportunities for consumers to view prices for optional services. Read More »
Posted by: David Jonas | More by David Jonas
Posted October 1, 2014

As In Distribution, Southwest Diverges From Peers On DOT Rulemaking

Southwest Airlines has deviated from its airline brethren by lending its support to a U.S. Department of Transportation proposal that would require airlines to disclose ancillary fee information via the sales channels in which they participate. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
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