Posted February 21, 2018

After A Lull, CTM Still Eyeing M&A But Nothing Transformational

It's going on two years since Australia's Corporate Travel Management made an acquisition in the U.S. and more than a year since it bought an agency anywhere. That may not sound like a long time, but for CTM, which has acquired around a dozen travel agencies since publicly listing on the Australian Securities Exchange in late 2010, it feels like an eternity. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted February 9, 2018

Amex GBT-HRG Deal Gets Surprising Backer In BCD Owner

At first blush, it may come as a surprise that the owner of BCD Group and the single largest shareholder of Hogg Robinson would let HRG fall into the arms of BCD Travel rival American Express Global Business Travel. But the time was right for BCD Group founder and owner John Fentener van Vlissingen to cash out. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted February 9, 2018

Hogg Robinson To Sell HRG To Amex GBT, And Fraedom To Visa

Two of the world’s largest travel management companies are set to merge after American Express Global Business Travel offered up to £410 million to buy Hogg Robinson Group. Read More »
Posted by: Amon Cohen | More by Amon Cohen
Posted January 19, 2018

HRG Mum On Commitment To U.S. Affiliate Program After Years-Long Partner Exodus

Ten years ago, HRG launched a North American affiliate program with a handful of U.S.-based travel management companies and a goal to add as many as a dozen members. Since then, the program has lost virtually all its U.S. affiliates and, according to former stakeholders, has been withering on the vine for years. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted January 12, 2018

BEAT SHEET: Corporate Travel Outlook; Sabre's Court Costs; DOT Rule Backlash; Radius Activity

The Beat Sheet is an occasional collection of notes, quotes, musings, tips, reader comments and other tidbits from The Beat's writers. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted December 15, 2017
Adam Daniels

INTERVIEW: BA Chief Commercial Officer Adam Daniels And Head Of Distribution Ian Luck

British Airways introduced a global distribution system surcharge on Nov. 1 but at the last minute signed "private channel" deals waiving the surcharge for travel agencies that committed to eventually take BA content through New Distribution Capability-standard connections. The Beat’s Amon Cohen talked to BA chief commercial officer Adam Daniels and head of distribution Ian Luck about the thinking behind private channel and how BA and the rest of the travel industry are evolving to a new distribution model. Read More »
Posted December 14, 2017

Ryanair Leaves Amadeus And Sues Expedia, Asserting Direct-First Approach

Ryanair has long maintained an aggressively direct-first distribution philosophy. It calls Ryanair.com the most heavily trafficked airline website in the world, as well as its preferred platform to keep distribution costs down, nurture direct relationships with customers and, not least, sell them an array of ancillary products for which the low-cost carrier is famous. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted November 27, 2017

IATA Airlines Agree To Lift Ban On Agency Card Payments

International Air Transport Association member airlines will collectively allow accredited travel agents to pay for tickets with their own payment cards for the first time. Read More »
Posted by: Amon Cohen | More by Amon Cohen
Posted November 17, 2017

Most Of The Top U.K. TMCs Cut Deals On BA Surcharge

Most of the top 10 travel management companies in the U.K. have confirmed they've reached deals to waive British Airways' global distribution system surcharge for clients. Many of the TMCs, including the largest, described their arrangements as private-channel deals, the model facilitated by GDSs to shield customers from the airline's fee of 8 British pounds per fare component. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted November 7, 2017
Emmanuelle Gailland

INTERVIEW: Air France-KLM VP Of Distribution Emmanuelle Gailland

Air France-KLM in January 2018 will launch a New Distribution Capability-based application programming interface. An agency reservations portal and introduction of an 11 euro (US$13) global distribution system surcharge are scheduled to follow in April. The Beat's Amon Cohen spoke with VP of distribution Emmanuelle Gailland to learn more about the group's views on indirect distribution. Read More »
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