Posted March 24, 2017

FlightStats, Gant And United Work On A More 'Perfect Waiver' Process

When severe weather and other disruptions strike, airlines issue waivers that allow travelers to rebook or cancel flights without the typical fees. Yet, carriers have used manual methods to pass waiver information to travel agencies like emails or posts on their websites. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted March 15, 2017

Judge Tosses Six Of Eight Claims ECS Pursued Against CTS

A U.S. district court judge this week dismissed six of the eight claims eCommission Solutions pursued in a lawsuit against estranged hotel commission recovery partner CTS Systems. The judge also upheld a prior ruling denying CTS's request to bring in Dell Marketing as a defendant. CTS operated as a subcontractor for Dell and had tried to shift blame in court. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted March 10, 2017

CWT Reports Soft Year, But Bullish On Supplier Revenue, New Wins

Rising penetration of online booking in corporate travel. Intense transaction fee competition. Heightened client demands. What's a travel management company to do about these revenue headwinds? For Carlson Wagonlit Travel, part of the answer is expanding supplier revenue, including more sophisticated steering of bookings to the agency's airline partners. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted March 8, 2017

Sabre Boosts Airline Schedule Updates

Sabre this month expects to complete a worldwide rollout of what it called "real-time" airline schedule data for global distribution system subscribers. Sabre previously updated schedule data only twice a week. The frequency boost, aided by FlightGlobal, should reduce sales failures caused by schedule changes and give travel bookers more reliable flight information. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted March 1, 2017

Sabre, Travelport Achieve IATA NDC-Certified Status For Ancillary Sales

The International Air Transport Association certified Sabre Travel Network and Travelport as aggregators that have demonstrated the ability to support its New Distribution Capability standard for airline ancillary sales. As such, Travelport and Sabre became the first and second global distribution systems, respectively, to achieve some level of NDC-capable status as aggregators, while Amadeus remains "in progress," according to IATA. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted February 15, 2017

DOT Gives Agencies Breathing Room On Bias Rule

The U.S. Department of Transportation confirmed it would extend the compliance date for new rules on airline biasing that had been set to take effect today. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted February 14, 2017

Regulatory Freeze Raises Questions On DOT Bias Rule Status

A new U.S. Department of Transportation rule that prohibits travel agencies and airlines from biasing flight displays without notice officially takes effect Wednesday. Or, maybe it doesn't. DOT has declined to say for sure whether the scheduled Feb. 15 enactment will occur amid the Trump administration's regulatory freeze, leaving airlines, agencies and distributors in the dark. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted February 13, 2017
Ed Adams

INTERVIEW: Direct Travel CEO Ed Adams

In addition to death and taxes, it's near certain that Direct Travel will acquire more travel management companies. After flipping to a new private equity owner, the TMC last year purchased Atlanta-based Georgia International Travel, Cleveland-based Traveline Travel Services and Massachusetts-based Colpitts World Travel. Since embarking on its ongoing agency roll-up plan in 2011, Colorado-based Direct Travel has done enough deals for CEO Ed Adams to lose count: "Twenty-one or 22? It's probably 21," he said. "We've still having fun and plugging away." He caught up with The Beat editor-in-chief Jay Boehmer to discuss agency acquisitions, integration and growth. Read More »
Posted February 10, 2017

Egencia Looks To Double Sales In Four Years, Bulk Up Sales Force

Last year, Egencia's gross bookings rose 17 percent from 2015 to reach $6.4 billion, and Expedia CEO Dara Khosrowshahi said Thursday the company's corporate travel arm aims "to double over the next four years." Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted February 9, 2017

More TMCs Certify Under EU-U.S. Privacy Shield Framework

More than half a dozen travel management companies have certified under the European Union-U.S. Privacy Shield framework since the program went live last summer. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
overlay-close Close