Posted September 9, 2010

Mobile Web Versus Native Apps

One major debate that persists in the area of mobile development is the question of whether a travel company should create a native (downloadable) app or simply provide a mobile Web application. Read More »
Posted by: TravelTech | More by TravelTech
Posted September 8, 2010 - New York City

Trip Out: TMC Christopherson Examines New Data Stream

Christopherson Business Travel last week turned on its integration with TripIt, and the $200 million travel management company's information technology manager, Chad Maughan, said his team now is digging into what he considers a little-known benefit: the data that comes back.

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Posted by: Jay Campbell | More by Jay Campbell
Posted September 1, 2010 - New York City

Atlas Shrugs Off Other Mobile Solutions In Concur Alignment

When it made a series of mobile announcements timed for the National Business Travel Association convention last month, Concur wasn't the first industry provider to say it would offer its mobile solutions to travelers who do not already use its core desktop products. That was Rearden Commerce, a few months earlier.

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Posted by: Jay Campbell | More by Jay Campbell
Posted August 11, 2010 - Houston

Rearden Execs Taunt TripIt

TripIt and its ilk are Read More »
Posted by: Jay Campbell | More by Jay Campbell
Posted August 9, 2010 - Houston

Southwest Unveils Mobile Swabiz, Partners With Rearden Commerce

Southwest Airlines launched a mobile Web version of the airline's Swabiz corporate booking portal, enabling bookings, cancelations, changes, flight status, loyalty program tools and check in. The nation's largest domestic airline also announced a deal to provide fares and inventory, via its application-programming interface, to Rearden Commerce.

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Posted by: Jay Campbell | More by Jay Campbell
Posted August 3, 2010

AA's Shields On Apps Vs. Mobile Web Sites

As a followup to our Monday article in The Beat about American Airlines' smartphone strategy, here are some techie tidbits that were not in the original piece. Asked about his thoughts on mobile apps versus mobile-enabled sites, which we also explored here, application architect John Shields said, "I came from the client-server days and then watched the dot-com era swing the pendulum back toward a more homog Read More »
Posted by: Jay Campbell | More by Jay Campbell
Posted July 29, 2010 - New York City

GUEST: PwC Travel Director O'Connell On Mobile, Social

PricewaterhouseCoopers U.S. travel leader Lori O'Connell in this guest column shares plans for mobile and social technology in her program, and issues her peers a call to action.

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Posted by: Lori Oconnell | More by Lori Oconnell
Posted July 16, 2010

An Ad Campaign Doesn't Make You Traveler-Centric

Last week I read a story on The Beat in which Jay Campbell insinuates that simply marketing mobile solutions directly to corporate travelers is sufficient to establish a corporate technology provider as traveler-centric. Bowling night was canceled last Tuesday, so I wasn't waking up to the typical Wednesday morning fog. I reread the posting several times, and frankly I cannot comprehend how marketing to an end-user makes a company or its products traveler-centric. In fact, I'd argue that it's Read More »
Posted by: Tony D'Astolfo | More by Tony D'Astolfo
Posted July 15, 2010

Nokia Offers Thoughts On Mobile And Travel

In North America the Nokia brand is not as well known as others for its smartphones. Outside the US, Nokia has ~40% market share, so they are big and they are very smart. We spoke with Bob Rogers, Senior Manager at Nokia's OVI in Berlin about the company and some of its thinking.

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Posted July 7, 2010 - New York City

COMMENT: In Mobile Marketing, Providers Should Bypass Corporate Inertia

Airline, lodging and car rental companies for years have struggled with the conflict between marketing to the traveler and to corporate management. While some corporate travel buyers may have made peace with their old enemy the frequent flyer program, friction continues today.

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Posted by: Jay Campbell | More by Jay Campbell
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