Posted March 13, 2017

GUEST: Jim Davidson Asks, Have We Finally Had Our Fill Of Full Content?

Ever since the jury verdict was returned in the Sabre-US Airways antitrust trial in federal court in New York City in December, a lot of us have been mulling over the fate of GDS-prescribed full content provisions contained in most airline-GDS distribution agreements. Read More »
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Posted April 4, 2013

The Five Stages Of Accepting Innovation

Just like when we were 8 and our goldfish died, most of us will, at some point, go through the 5 Stages of Grief. It’s a tough process, but once we manage our way through it, we end up being at peace ... Read More »
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Posted January 27, 2013

COMMENT on COMMENT: AA ‘Direct Connect’ Is A Walking Corpse

Jay, I found your recent commentary on AA’s Direct Connect initiative quite interesting. Frankly, I was hoping that it would have taken much longer before anyone found out that of the various Fa... Read More »
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Posted August 13, 2012

Jim Davidson, Farelogix

This post is part of the 2012 Keynote Vote for The Beat Live 2012, in Nashville Sept. 10-12. What will you speak about? "How to get $20 of value from a $2 transaction." It’s been four years... Read More »
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Posted August 10, 2012

Circle The Wagons

I always love going to the GBTA (Global Business Travel Association) conference. This year it was held in beautiful Boston. What I really enjoy about GBTA is how low key it has become, including a line up of lesser known guest speakers (one named Bush and the other named Clinton), a smattering of attendees (including the top brass from every TMC you could name), airline execs from around the world, heavy hitters from technology, hotel, and car rental companies, some network news faces, and, of course, the stars of the show—corporate travel managers from some of the largest most innovative companies in the world. All gather to address one thing–The Management of Corporate Travel. Read More »
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Posted April 26, 2012

Personalization Versus Surprise!

I attended the Innovation in Airline Distribution 2012 Conference right here in my home city of Miami. The conference organizers did an admirable job of pulling together a nice balance of the provocative and the educational. I, of course, was part of the educational track. Read More »
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Posted December 2, 2011

Open Letter to Sabre

December 1, 2011Dear Sabre:

We read with interest the November 29 article in The Beat where [Sabre Travel Network president] Greg Webb stated, "Corporations and agencies have told me it's a must-have to be able to display all content from all carriers flying a certain route in an easily understandable way." He continued, "I can't show Air Canada one way, WestJet another way and United a third way because it becomes an unusable user experience."

With all due respect, if it was ever true that it Read More »

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Posted November 30, 2011

Comment: Sabre's TripCase Enabling En-Route Merchandizing

It’s no secret that I am often quite critical of the general state of GDS innovation--specifically, the lack of it. And, not surprisingly, believe I am correct in that general assessment. However, when I see something that stands out from the crowd, it's worth sending out kudos, and the mobile team at Sabre deserves one. Read More »
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Posted November 17, 2011

A Standing O

"Rearden Aims to Limit Choice." Whoa. When I read that Beat headline, it sounded like a bad thing. Don't take away my choice! But it’s kind of like saying Amazon limits choice because it offers me recommendations when I log in. This "limited choice" is actually just personalization, which I think is a very good thing! Read More »
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Posted July 29, 2011

We Are The Customers Around Here!

Okay, okay. The last thing I wanted to do today was to write a blog post. I’ve been in 5 different cities, eaten at least 5 meals on airplanes, lost my iPhone in NYC this week, and now I’ve got a leak in my house. I was ready for some R&R. Then I read this blog post at The Beat.travel. Just fantastic. Look, I know I’m sounding like a broken record here, but I’m always in favor of honest, open debate, but it’s got to be honest. For the reasons stated above, clearly I’m not it the best of mood Read More »
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