Sabre Travel Network senior vice president Chris Kroeger submitted this letter in response to the interview with US Airways senior vice president of marketing and planning Andrew Nocella. Read More »

TRX president and CEO Shane Hammond submitted this letter in response to Amon Cohen's recent commentary entitled, "The Role Of TMCs In A New Age Of Data Aggregation." Read More »

The following letter was written by a travel industry veteran who asked not to be identified.

I won't even name the airline because my feeling is that this is symptomatic of many if not most US major airlines. I was standing at a ticket counter of a major airline and, unusually--perhaps because it was in the evening--there were only two customers at the counter: me and a young girl standing at the podium at the next counter position. Read More »

This is an excellent article by Ms. Salcito. I work for a technology company that serves 350 TMCs worldwide. We are often asked to assist with responses to RFPs and many times are asked to speak directly with the issuer of the RFP. Several times the issuer has confided to us that they have no intention of changing and that they are conducting the RFP in order to strengthen their negotiating power with their existing TMC or to meet a mandatory supplier review policy. Neither of these reasons seem Read More »

Two readers wrote us following coverage last month of Sabre's Air Total Pricing fee display, which launched as planned on Sept. 17, a Sabre official said ...

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We received three letters in response to Scott Gillespie's column last week on innovation--all supportive of Scott's arguments that travel management companies, global distribution system providers and corporate travel buyers lack the wherewithal to innovate.

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Regarding "Airlines Slam DOT Proposal Requiring Fee Disclosures In GDSs" published last week in The Beat, Pass Consulting's Michael Strauss writes ...

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Two readers responded to "Distribution Standards And The 'Fare Of One' " published here yesterday in The Beat ...

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In response to the criminal charges filed against Tri-Pen founder Victoria Wofford for alleged credit card fraud and other white-collar misdeeds, Management Alternatives president Carol Ann Salcito writes: "This is one of the reasons Management Alternatives encourages all companies that if they wish to outsource their travel program (any and all facets of it), it is imperative for them to outsource to an independent source ... one who has absolutely no ties within the travel industry community. Read More »

Travelport does not disclose the details of our agreements with customers and partners as they are confidential, but we nevertheless feel compelled to write to set the record straight regarding Timothy O'Neil-Dunne’s blog post (20 December 2009) alluding to the negotiations and subsequent long-term, global full content agreement between Travelport and British Airways. On this subject, Mr. O'Neil-Dunne has stated several factual inaccuracies in his post and overall, has made an unfair and mislead Read More »