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Posted Mar 12, 2010
So the British Airways cabin crew unions have decided to call two strikes of three days each. This would make good background for a blockbusting film of what life was like when unions controlled industry and businesses were driven to ruin.
Posted Mar 11, 2010
Expedia Media Solutions (the media arm of Expedia Inc.) yesterday announced that the San Diego Convention and Visitors Bureau had named Expedia.com "Partner of the Year." According to the press release, the San Diego CVB was recognized as "a top advertising partner and major sales channel for San Diego hotels."
Posted Mar 10, 2010
When I think about the future of the travel industry, three words come to mind: Cyborg Travel Agents. For that reason and many, many others, I am not the senior vice president of information services & CIO here at Travel and Transport. The talented and charming Mike Kubasik holds that position, and recently I sat down with him to get a more realistic, less “Jetsons” influenced idea of where the current technological trends within the travel industry stand.
Posted Mar 10, 2010
Today, at Google's Campfire One "mega-do," TripIt's new Groups App was the only travel app included in the new Google Apps Marketplace. TripIt Groups brings transparency to business travel, allowing registered users (who choose to share their plans) to collaborate on their travel plans. The product provides business travelers within a company, division etc an easy way to see when, where and how fellow employees are traveling. In keeping with Google's mission to organize the world's information, TripIt is Google's choice for organizing travel.
Posted Mar 9, 2010
In Part One I gave my view as to who should buy travel within a corporation. To recap, I pointed out that no one person should do it. Instead an alliance of procurement and operational management was required pulled together by the influence and gravitas of a hands-on board sponsor.
Posted Mar 9, 2010
For a long time, the hospitality industry has managed to convince business travelers that they should pay extra for high speed internet access (or HSIA in industry parlance) in four and five star hotels even though the same companies offer it for free in their lower tier brands.
Posted Mar 9, 2010
A new report out on commercial card spending notes that 2009 is the first year since purchasing cards were introduced to see a drop in overall spending. In fact, it was a year of decline for the commercial card industry on the whole, which, for more than a decade has posted double-digit spending growth figures.
Posted Mar 8, 2010
My wife's Facebook friend recently posted a message declaring that she does not fly UA because they break guitars. I recently spoke at the EzRez Thought Leadership Conference and I mentioned the famous YouTube video (below) which has received over 8 million viewings. A question from the audience was simply whether people would change their flying preferences because of this type of video. As evidenced by this blog entry, it has changed some people's attitudes.
Posted Mar 8, 2010
On any typical morning at Luton the airport bustles with people rushing for flights. However the contrast with say 10 years ago or more is startling. It is the dress of the passengers.
Posted Mar 8, 2010
AirlineFinancials.com points out that in 2009, Delta, American, United and US Airways "collectively operated 85 billion less domestic seat miles than they did six years ago," for an average reduction of 21 percent.
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