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Posted Jan 5, 2010
[EDIT: Some small spoilers contained herein.]
I highly recommend watching the new movie Up in the Air, especially if you have any role in managing travel expenses. It is a movie about how important it is to travel, to meet people in person, and that no matter how advanced our technology gets, you cannot shift everything to the Internet in lieu of travel.
Posted Dec 23, 2009
As we near the end of 2009, I wanted to share with you my wish list for our ever-changing travel industry.
Posted Nov 5, 2009
There has been an ongoing trend for travel managers to report to procurement because, after all, travel services are a commodity that requires price negotiation and service level agreement just like all other commodities, right? The answer is yes and no, and not "It depends."
Posted Oct 8, 2009
This chatter around outsourcing the travel manager job to the travel management company is annoying, but I also accept that many travel managers are bogged down with too many administrative tasks and the management may perceive that the position can be eliminated. After all, if a T&E budget is drastically slashed, you don’t need great discounts with suppliers, right?
This is simply wrong.
Posted Sept 17, 2009
Many people believe that having a systematic travel approval system increases control. For example: Software is used for the travelers to submit a request to travel; the request is routed to the manager, cost center manager, etc. Another: Your online booking tool requires formal approval before the reservation is queued for ticketing.
Posted Sept 15, 2009
I’ve consulted for few clients on travel agency selection process, and I must tell you …There are many agencies out there who would inflate their claims of how wonderful their agency is. It is really difficult to differentiate true claims to false ones.
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