Mr. Petri Schaaf
Vice President, Global Sales
Finnair, Plc
Dear Mr. Schaaf,
We read with great interest your comments in
Business Travel News regarding credit card surcharges. In particular, your airline is contemplating surcharging for payments made through Finnair’s merchant agreement, an equitable, time-tested and efficient process for airlines and their customers. These credit card costs are already baked into the price of tickets purchased by corporate buyers of your airline’s services. As such, surcharging will be asking your very best customers to pay for this cost twice. This, of course, is unacceptable.
The Institute of Travel Management named the winners of its second annual
Project Icarus environmental awards, recognizing those companies that exhibited leadership in developing sustainable travel programs.