Today I was doing my final preparations for the Direct Connect HOT Seat panel that I'm moderating next Monday at GBTA in Denver. I put together a couple of slides based on ARC's 2nd quarter data that I would like to share with my loyal blog readers as a "sneak peak" at the airline channel shift picture.
Sharpening conflict online between online travel agencies and airlines renews discussion about the value of the offline distribution channels--namely the mega agencies that focus largely on the corporate traveler and the other, nearly 16,000 brick and mortar agencies still in business in this country.
