|
Posted May 5, 2010
As I described in Part 1, broad innovations in technology have paved the way for many travel innovations. But surely there are important non-technology factors that are shaping the future of the travel industry. Let's take a look at five such factors and their implications.
Posted Apr 28, 2010
We hosted two panel discussions last week related to traveler safety and security. Please find below some of the highlights of last Thursday's get together:
Posted Jan 19, 2010
If we fail to plan, we plan to fail. No quote is truer in a crisis management situation. The organization that does not have the time, money or skills to dedicate to crisis management may lose clients, products, services and even worse, staff. To underestimate crisis management importance is like telling your teenager it is okay to text while driving because an accident probably won't happen.
Posted Jun 19, 2009
The move to repeal the controversial Real ID law hit the U.S. Senate this week when Sen. Daniel Akaka (D-HI)--along with five other senators--introduced a bill that would replace Real ID with a similar law. The Providing for Additional Security In States' Identification Act of 2009 (PASS ID) would keep the basic idea in place--require states to issue state-issued driver licenses and identification cards with minimum security standards to be used for boarding airplanes and entering federal facilities--but would provide federal funding. PASS ID also tweaks certain aspects and, according to proponents, includes more privacy protections than its predecessor.
Posted Feb 19, 2009
My company, iJet Intelligence Risk Systems, recently issued a press release predicting increased operational risk for businesses in a turbulent 2009. Of course, it's pretty obvious that the worldwide economic crisis will have trickle-down effect and cause an increase in business disruptions. During times of global crisis and escalating geopolitical tension, the risks are hard to ignore.
Posted Sept 26, 2008
At this week's inaugural edition of The Beat Live in Cleveland, attendees got a healthy (or, at least, large) dose of politics as The Beat's Jay Campbell presented results of The Beat's Election '08 Reader Poll and consultant Tom Wilkinson took the audience through a rundown of the two presidential candidates' positions on issues related to business travel. Linked below, the presentations built upon The Beat's recent three-part series on McCain, Obama And The Issues.
"The News," presented by Jay Campbell (PDF)
"The Views," presented by Tom Wilkinson (PDF)
Posted Sept 18, 2008
Posted Aug 26, 2008
Scotland's The Sunday Herald reported that hackers tapped into Best Western's central reservation system, accessing “private information including home addressees, telephone numbers, credit card details and place of employment” of “every single customer who has booked into one of Best Western’s 1,312 continental hotels since 2007.”
Posted Aug 6, 2008
After an unencrypted Verified Identity Pass laptop containing pre-enrollment records of "approximately 33,000 customers" was "discovered to be missing from San Francisco International Airport on July 26," the Transportation Security Administration prohibited Verified from enrolling new participants in its Clear registered traveler program. Verified has since found the laptop and said "a preliminary investigation" found that it "was not accessed from the time it went missing." The episode created a lot of chatter on the huge Slashdot community of "nerds," which slammed Verified and threw in a whole bunch of great points about airline security and the registered traveler program, including:
Posted Aug 5, 2008
Re: Airport Laptop Seizures Debated in Washington
I am very very concerned about this severe new invasion of privacy.
The U.S. Government has no business [with] personal property, unless they have a warrant that says specifically what is needed for an investigation that has probable cause. The warrant must be issued by a judge with probable cause demonstrated.
|
