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Posted Jan 25, 2010
The last three major airline res system cutovers have not gone well for the major players involved. Despite the success of the SITA cutover of the Malaysian Airlines new res system, the next two have been rocky at best. So while I hope not to jinx the next one, let's hope that the Sabre cutover of jetBlue from Navitaire to SabreSonic goes well.
Posted Jan 22, 2010
UAL Corp. chairman and CEO Glenn Tilton spoke at the airline industry's Wings Club in New York Thursday, and focused his prepared comments on familiar topics: taxes are excessive, infrastructure is inadequate, regulation is outdated and industry behavior is dysfunctional. He talked about possible industry consolidation, but was reluctant to answer analysts' and reporters' questions about the JAL saga beyond saying he hopes it continues to be a distraction for his two primary competitors. Tilton also answered a few questions of mine on corporate accounts and information technology.
Posted Nov 5, 2009
Acknowledging that the SabreSonic CSS cutover had been less than stellar--despite my earlier congrats--WestJet offered its apologies for a number of snafus with the cutover. It probably still has a way to go. Still, this is a pretty fast install. Sometimes its better to just do it rather than wait.
Posted Oct 19, 2009
The aggressive guys at WestJet went from announcement to implementation in about 9 months.
Wow!
That must be a record for an airline of that size to make such a migration in such a period of time.
Posted Aug 27, 2009
In the next weeks and months a lot of digital ink will be spilled on the new HP-AMR deal for "Jetstream" passenger service system for the AA group of airlines and in the process dump SABRE as the core system.
What are these implications?
Here is my little list:
Posted Mar 26, 2009
Regarding Oracle helping Sita remake its res system, today I must be in total senility! Why on Earth do we need what sounds to me like another global distribution system, except that Sita's airline members/owners will be able to adopt it for all traveler processing? Orbitz was an online agency put together by airlines in order to reduce their exposure to diversion of revenue and patronage to independent online agencies. I guess that airlines are no longer controlling Orbitz or influencing its operations. That suggests a likely failure of this concept.
Posted Aug 26, 2008
Scotland's The Sunday Herald reported that hackers tapped into Best Western's central reservation system, accessing “private information including home addressees, telephone numbers, credit card details and place of employment” of “every single customer who has booked into one of Best Western’s 1,312 continental hotels since 2007.”
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