Credit card data is not the best source for airline sourcing projects. I’ve said this for a long time, but was recently challenged (nicely) by Jacques Lionnet at AirPlus to take a fresh look at AIM, the AirPlus Information Manager (AIM) tool.
What the heck does baking have to do with travel data reporting, you ask?
It makes for an interesting metaphor. I used this concept in the speech I gave at the ACTE Canada conference last week in Toronto. I’ll admit that my skit was a bit hokey, but the points about poor preparation of data, half-baked analysis and hanging Christmas lights on plain-jane data were too good to pass up.
Our friends over at
hotelmarketing.com are reporting that Kayak has opened up their logs to the rest of us to see how and what people are searching for and on. We can't tell how recent this development is since Kayak doesn't seem to blog anymore (last posting was back in May!) and they haven't issued a press release since May either but we don't remember seeing it before now.
The lawsuit between
Actuate and Carlson Wagonlit Travel has ended in a settlement, and a CWT spokesperson indicated that Actuate will continue as a technology vendor for CWT.
Actuate's software powers CWT's Program Management Center, a data reporting portal used by more than 10,000 CWT clients in more than 20 countries, according to CWT's June 20 lawsuit against its vendor. Actuate had threatened to terminate the pair's relationship due to a contract dispute, according to CWT's complaint. It's not known how the parties settled, but the case was dismissed on Oct. 6.
