It goes without saying that 2009 was a challenging year for our industry and many others. However, I remain proud to be part of a group of business travel professionals that have led the industry through these difficult times and will be the leaders that define the new reality for 2010 and beyond. ACTE members around the world have again demonstrated themselves to being the leaders of leaders. Furthermore, I am honored and privileged to have the opportunity to serve the association as your president.
As we close out 2009, the focus for most of us is on the year ahead. In fact, I've heard some industry colleagues say that the best they can report on the year we've just been through is that it is almost over. In the final 2009 edition of
The Wire...from AirPlus, we gauge the attitudes of travel managers in the U.S. and Europe on the future. The most interesting result to me is the fact that the respondents' view of how 2010 will develop seems to depend on how aggressively the company made travel program changes this year.
As the year and my term as president of the Association of Corporate Travel Executives comes to an end, I’d like to share with you some of what I’ve learned about ACTE and the global business travel industry over the last two years. World leaders (especially U.S. presidents) often write books or memoirs when they leave office, from me you get a blog entry.
