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Posted Sept 25, 2009
The Beat's readers named Southwest Airlines the 2009 Supplier Of The Year, ProMedia.travel announced Wednesday during The Beat Live.
Polled this summer, readers of The Beat were asked which company in each of six supplier segments they "most admire for its policies, management style and service for business clients." Those who voted for their own company were disqualified.
Other winners included:
• American Express for most admired payment system
• Hertz for most admired car rental company
• Marriott International for most admired hotel company
• Concur as most admired technology provider
• Continental Airlines as most admired airline
• BCD Travel as the most admired travel management company
(from left) ProMedia.travel CEO Tim Reid, Southwest Airlines corporate sales and distribution director Rob Brown and The Beat founder Jay Campbell

(from left) The Beat founder Jay Campbell, Concur director of travel and industry relations Suzanne Fletcher and ProMedia.travel CEO Tim Reid

Posted Aug 31, 2009
Posted Mar 21, 2009
Concur's share price fell nearly 20 percent Friday after Barry Minkow, co-founder of the Fraud Discovery Institute, revealed that Concur chairman and CEO Steve Singh for nine years had indicated in Concur's regulatory filings that he had a bachelor of science degree in engineering from the University of Michigan, even though he did not.
Posted Mar 20, 2009
A story in December discussed the compensation provided to Trip Davis, who at the time was replaced as CEO of TRX and became chairman of the company's board. Based on publicly available financial documents, The Beat's report "disappointed" one of our readers. "Why single out Trip, especially when the compensation of executives at most other major travel companies is usually greater, and the results of those companies are often no better than the results of TRX?" The list below shows the latest available compensation figures for a selection of men in the executive ranks of companies serving the business travel sector.
Posted Feb 10, 2009
Concur executive vice president for technology Tom DePasquale is a bomb thrower, which of course makes him a favorite of we media types. What now? Well, I asked Tom late last month about complaints over the past couple years from online booking providers regarding Concur's proprietary approach to integrating online booking tools with its Concur Expense product. This was just before GetThere announced integration with IBM. Here's what he had to say:
Posted Sept 24, 2008
The Beat's readers named Continental Airlines their most admired airline and also 2008 Supplier Of The Year, ProMedia.travel announced today here during The Beat Live.
Polled between Sept. 2 and Sept. 13, readers of The Beat were asked which company in each of six supplier segments they "most admire for its policies, management style and service for business clients." Those who voted for their own company were disqualified.
Other winners included:
• American Express for most admired payment system
• Hertz for most admired car rental company
• Marriott International for most admired hotel company
• Concur as most admired technology provider
• Carlson Wagonlit Travel as the most admired travel management company
(from left) The Beat founder Jay Campbell, Continental Airlines SVP of sales Dave Hilfman and ProMedia.travel CEO Tim Reid

Posted Sept 3, 2008
EasyJet's newly reduced fee for bookings through Amadeus and Galileo is enticing Concur to book the British carrier through the global distribution systems. Concur executive vice president Tom DePasquale, who in March said Concur rejected the previously higher price, on Tuesday asked his development team to link Concur's Cliqbook to those GDSs for easyJet bookings after easyJet on Monday announced a cut in its point-of-sale fee to £3.30 (€4) per segment from "up to £5 (€7.50)" per segment.
"When easyJet first announced it, the economics made no sense to me and I was fairly outspoken about that," said DePasquale. "I think this is a more positive and constructive step than we're seeing out of Ryanair's hard stance. We should reward such constructive steps."Â
Such a GDS connection would typically take less than 90 days to enable, DePasquale said, but he didn't want to make an estimate in this case since the request was just made. Concur still has no plans to use easyJet's application programming interface, which requires fees that DePasquale said still do not "fit our economic goals."
Posted Aug 20, 2008
Concur CFO John Adair during a PacificCrest investor conference earlier this month made some interesting comments about Concur's new relationship with American Express. "Our relationship that we just announced is exclusively with the corporate credit card side of the business," Adair began, repeating a statement that purports to leave room for American Express Business Travel to be "somewhat agnostic," as Adair put it, in distributing business travel booking products. He said these include "GetThere from Sabre, e-Travel from Amadeus" and Concur's "Cliqbook, even though we haven't had a formal relationship with them." Adair didn't happen to mention Rearden Commerce, in which Amex during the past 18 months made investments that give it 11 percent of the firm. Amex also now owns about 13 percent of Concur. [The numbers aren't all public, but the investment in Concur is worth substantially more.]
Posted Jul 29, 2008
The following is a proposal to speak at The Beat Live. Rajeev will speak on a panel discussion about emerging technologies. Click here for the conference agenda.
What will you speak about?
"Weathering Today's Perfect Storm - A Travel Manager's Survival Guide"
Posted Feb 20, 2008
Concur has opened to the public its client community. "You can see what Concur customers are saying to each other," said Concur COO and president Raj Singh during a panel discussion on social networking today at The Masters Program in Washington, DC.
Conversations on the site are organized by category--such as expense reporting, travel, data reporting and meeting management--and have generated nearly 700 posts.
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