AirPlus has cracked the code on reporting airline ancillary fees.
As we have for the last two years, AirPlus will again host a charity March Madness tournament for the travel industry. We have chosen to direct the funds we raise this year to the Care & Share organization again. Last year the nearly $3,000 we raised was used to purchase a tanker that now brings fresh water to the community in India.
There is a phrase you don't hear very often. In fact when we board a plane, enter a meeting or listen to the opening messages at a conference we usually hear just the opposite. Lately we hear with increasing frequency that mobile phones and the apps that we run on them will dramatically change the way we work, live and manage travel. So why are we always asked to turn them off?
As we close out 2009, the focus for most of us is on the year ahead. In fact, I've heard some industry colleagues say that the best they can report on the year we've just been through is that it is almost over. In the final 2009 edition of
The Wire...from AirPlus, we gauge the attitudes of travel managers in the U.S. and Europe on the future. The most interesting result to me is the fact that the respondents' view of how 2010 will develop seems to depend on how aggressively the company made travel program changes this year.
Marketers know the Four P’s of Marketing: Product, Placement, Promotion and Price. And the most recent edition of
The Wire…from AirPlus shows that buyers in this hotel RFP season are focused on just one: Price. However, I think there is one missing from this list…and it’s Partnership.
