Upcoming Events

MAR 15

2010 NBTA Strategic Travel Symposium (NYC) (2 days)

MAR 21

2010 CASMA w/The Beat Live Tour (Montreal) (4 days)

MAR 22

2010 NBTA Mexico (Mexico City) (3 days)

MAR 30

2010 NBTA Europe Virtual Forum w/Jay (1 day)

APR 13

2010 NBTA Canada (Toronto) (2 days)

MAY 12

2010 ITM Annual Conference (London) w/Jay (2 days)

MAY 16

2010 ACTE Global (Chicago) (3 days)

JUN 06

2010 NYU Hospitality Conference (NYC) (3 days)

News Feeds

	TheBeat.travel blog

	TheBeat.travel news
GDSX Releases Mobile Pre-Trip Approval App, Deloitte To Test TMC Travizon Building Mobile Security App ASTA Asks BA To Delay Agency Net Fare Program Sabre Socializing Itineraries For The (Midmarket) Enterprise United Joins AA In Clamping Down On ARC Number 'Trend'

	TheTransnational.travel
5Q With ATPI's Graham Ramsey BT Streamlines Hotel Negotiations With Bidders' Conference CWT Rolling Out New Agent Desktop, Explores Outsourcing With Amadeus Feds, USTA Plan Travel Promotion Act Implementation 5Q With CWT's Doug Anderson

	Management.travel
Total U.S. travel agency air sales processed through ARC in February rose 16.8 percent year over year, the highest such increase since January 2007... KesselRun Corporate Travel Solutions named former BCD Travel executive Dee Runyan as senior partner... The U.S. Travel Association created a "board member council" to "defend and promote" meetings, incentives and trade shows, co-chaired by Maritz Travel CEO Christine Duffy... Amadeus delayed the target date for general release of its Amadeus One agent desktop from the second half of this year to 2011... Continental Adjusts Thinking With New Exit Row Fees

	Procurement.travel
Republic Airways Holdings' James Reichart will oversee agency and corporate sales, and distribution across the Midwest and Frontier brands.... United Airlines' corporate customer revenue in February increased 13 percent year over, according to a presentation by CFO Kathryn Mikells.... Global distribution system hotel bookings in January 2010 increased 5 percent while average daily rate declined 1.2 percent to�$155.19�versus January 2009... Hyatt Hotels Corp. reported a net loss in fourth quarter 2009 of $12 million compared with a net loss of $142 million the year before... Hertz Global Holdings reported adjusted fourth-quarter net income of $23 million compared with an adjusted net loss of $73 million the year before...

Posted Dec 3, 2009

WestJet Learns The Hard Way About Res System Transitions

WestJet CEO Sean Durfy today acknowledged that the challenges stemming from the switchover to Sabre's reservation system "are carrying on longer then we originally anticipated."

Posted by:

David

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David

Posted Nov 5, 2009

Heartfelt Apologies vs. Kudos

Acknowledging that the SabreSonic CSS cutover had been less than stellar--despite my earlier congrats--WestJet offered its apologies for a number of snafus with the cutover. It probably still has a way to go. Still, this is a pretty fast install. Sometimes its better to just do it rather than wait.

Posted by:

Professor Sabena

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Professor Sabena

Posted Jun 9, 2009

WestJet Caves Partially

The Association of Canadian Travel Agencies convinced WestJet not to cut travel agency commissions as deeply as it had planned. After discussions with ACTA, WestJet agreed to lower commissions only by two percentage points--to 7 percent from 9 percent--rather than by the five percentage points it initially announced, according to ACTA. The change still will be effective July 1.

WestJet's earlier decision to lower commissions to 4 percent disappointed ACTA. It was followed quickly by an Air Canada decision to add 4 percent agency commissions to certain fares booked through a direct online agent portal, drawing praise from ACTA. I guess the proverbial ball is in Air Canada's court now. Volley or pass?