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Posted Dec 16, 2009
Southwest Airlines ranked first on Glassdoor.com's list for 2010 of the 50 best places to work, "selected by the people who know these companies best--their employees," according to Glassdoor. Fellow travel industry companies Continental Airlines placed eighth and Marriott snuck in at 50th.
Posted Oct 22, 2009
A little while back, some of the major online travel agencies waived fees for flight bookings. Has it had an effect on airline direct Web site bookings? Yes, say some airline executives. What are the airlines doing about it? They can't say.
Posted Oct 13, 2009
United just announced that they will allow unlimited complimentary upgrades for all Mileage Plus elite members. Not only that, but in an email from United, they make the elite benefits of the Mileage Plus program pretty clear vs. the competition. We haven't seen this aggressive of competitive positioning (by name, no less) from an airline in a long time - remember the Shuttle wars?
Posted Sept 25, 2009
The Beat's readers named Southwest Airlines the 2009 Supplier Of The Year, ProMedia.travel announced Wednesday during The Beat Live.
Polled this summer, readers of The Beat were asked which company in each of six supplier segments they "most admire for its policies, management style and service for business clients." Those who voted for their own company were disqualified.
Other winners included:
• American Express for most admired payment system
• Hertz for most admired car rental company
• Marriott International for most admired hotel company
• Concur as most admired technology provider
• Continental Airlines as most admired airline
• BCD Travel as the most admired travel management company
(from left) ProMedia.travel CEO Tim Reid, Southwest Airlines corporate sales and distribution director Rob Brown and The Beat founder Jay Campbell
(from left) The Beat founder Jay Campbell, Concur director of travel and industry relations Suzanne Fletcher and ProMedia.travel CEO Tim Reid
Posted Aug 14, 2009
We haven't yet discussed the current New York slot swaps yet because we wanted to take a little time and digest. For those of you not paying attention, this airline game of Wife Swap (a TV show, really) has got Continental and AirTran trading a few slots at Washington National/ LGA for Newark and a huge transfer between Delta and USAirways at New York LGA and Washington National.
Posted Aug 12, 2009
First, AirTran and Continental announce a slot swap involving slots at Newark, Reagan National and LaGuardia on Tuesday. But the scope of that deal was swamped this morning with news that US Airways and Delta Air Lines have agreed to terms on a much larger deal that involves both a swap of slots, and a few routes thrown in for good measure.
This morning US Airways announced that it will obtain 42 pairs of slots at Reagan National, as well as access to slots in Tokyo (NRT) and Sao Paulo, Brazil (GRU) from Delta Air Lines.
Posted Jul 21, 2009
On the first of a three-day onslaught of earnings that can only be described as "earnings hell," Southwest, Continental, and United Airlines all reported their second quarter numbers today.
Posted Jul 16, 2009
Frankly, there is usually very little that shocks me about this industry. Surprises me, yes. Piques my curiosity, yes. But shocks me--no.
But I got caught out in left field on this one.
This afternoon Continental CEO Larry Kellner announced in a letter to employees, and in a press release, that he was leaving the company, effective the end of the year.
Posted Jul 16, 2009
Much has been made of the DOT’s decision to proceed with minimal restrictions on the approval of the enlargement of the Star Alliance with CO and the approval of the new A++ group. It seems that the DOJ had little influence over the decision despite laying out very clear anti-competitive objections to the proposed (and now approved) action. This would indicate a clear differing of opinions in the matters of air transport amongst the new Administration.
Posted Jul 10, 2009
Continental Airlines was granted limited antitrust immunity today by the U.S. Department of Transportation -- a move that will allow it to join United Airlines and other airlines in the Star Alliance in creating schedules and determining fares.
The order did, however, set limits on the antitrust immunity in regards to some international routes.
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