On 3 April in Cologne, Germany, corporate travel managers will convene a customer hearing to shine a bright light on
Lufthansa's infamous Preferred Fares Program (PFP) during the VDR Spring Conference. Members of the press expert in travel distribution will join travel managers in questioning industry participants about PFP. At the witness table will be one empty chair--the Lufthansa chair--as the airline refuses to sit next to Amadeus and airline competitors and answer tough but legitimate questions and concerns from its best customers and from journalists.
