Posted December 5, 2018
Heike Birlenbach

INTERVIEW: Lufthansa Group's Heike Birlenbach

Lufthansa Group's withdrawal of its lowest Light economy and Business Saver business class fares from global distribution systems is the latest push in its mission to transform airline distribution. For an update on the group's plans, The Beat met Lufthansa Group SVP sales hub airlines and chief commercial officer of the Frankfurt hub Heike Birlenbach, Lufthansa's key distribution strategist from a commercial viewpoint, at the Global Business Travel Association Europe conference in Berlin. Read More »
Posted by: Alex Mancini | More by Alex Mancini
Posted November 21, 2018

INTERVIEW: Adelman Travel CEO Andy McGraw

Corporate travel industry veteran Andy McGraw joined Milwaukee-based Adelman Travel as CEO in May 2017. Since then, the travel management company has positioned itself as a mobile-first "platform as a service" operator, underpinned by its mobile app, Adelman Virtual Assistant, or AVA, and an upgrade to its workforce management and agent-facing technology. He spoke with The Beat editor-in-chief Jay Boehmer. Read More »
Posted October 12, 2018 - Atlanta
John Snyder

INTERVIEW: BCD Travel CEO John Snyder

At The Beat Live last week, BCD Travel president and CEO John Snyder took the stage to field questions from The Beat editor-in-chief Jay Boehmer and attendees during The Hot Seat session. Read More »
Posted October 10, 2018 - Atlanta
Greg O'Hara

INTERVIEW: Certares Founder And Amex GBT Chairman Greg O'Hara (With Special Guest Tom Klein)

Certares founder and American Express Global Business Travel chairman Greg O'Hara sat down with The Beat editor-in-chief Jay Boehmer at The Beat Live to talk about Amex GBT's HRG acquisition and Certares' investment approach and to share other observations on the business. Read More »
Posted July 5, 2018
Jim Davidson

INTERVIEW: Farelogix CEO Jim Davidson

A one-time GDS exec with Amadeus, Farelogix CEO Jim Davidson has been an occasional GDS provocateur, gadfly and agitator, especially when his business was premised on GDS-bypass. Now, he's working more and more with the GDSs and is bullish on the airline distribution complex putting old-fashioned protocols behind it and moving into a more modern era. He recently spoke with The Beat. Read More »
Posted June 15, 2018
Rock Blanco

INTERVIEW: World Travel Inc. Chief Innovation Officer Rock Blanco

Corporate travel industry vet Rock Blanco this month joined World Travel Inc. as chief innovation officer. He caught up to discuss his new role. Read More »
Posted May 31, 2018
Darrin Grafton

INTERVIEW: Serko CEO Darrin Grafton

This month, New Zealand-based corporate T&E tech company Serko announced its first-ever annual profit, for its fiscal year ending in March, and achieved Level 3 status as a seller in the International Air Transport Association's New Distribution Capability program. CEO Darrin Grafton caught up with The Beat editor-in-chief Jay Boehmer. Read More »
Posted February 23, 2018
Rob Greyber

INTERVIEW: Egencia President Rob Greyber

Egencia president Rob Greyber recently caught up with The Beat editor-in-chief Jay Boehmer to talk about Egencia's growth trajectory and technology investments. Read More »
Posted February 6, 2018
Rhonda Crawford

INTERVIEW: Delta Air Lines Distribution Executives

Delta Air Lines stressed that it wants to ensure consistency, transparency and choice across all distribution touch points. VP of global distribution and digital strategy Rhonda Crawford and managing director of global distribution strategy Jeff Lobl caught up with The Beat. Read More »
Posted January 25, 2018
Pat Pacious

INTERVIEW: Choice Hotels CEO Pat Pacious

Hotel central reservations systems, or global reservations systems, are having a moment. Major hotel companies are doing away with their legacy infrastructure and adopting cloud-based systems in order to improve capabilities around data, machine learning and distribution. But while the impending CRS launches are typically being developed by third parties, Choice Hotels has gone a different route and fully deployed its own system built in-house, ChoiceEdge. The Beat contributor Julie Sickel spoke this week with Choice president and CEO Pat Pacious. Read More »
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