Posted June 16, 2016

Sabre And US Airways Each Look To Bar Evidence From Trial

As their federal antitrust lawsuit moves toward trial, Sabre and US Airways are honing the narratives they will bring before a jury. As is common in the pre-trial stage, each side is looking to strip out some of the other's plot points. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted June 16, 2016

Sabre CEO Surprised Lufthansa Hasn't Retreated From Distribution Strategy

During an on-stage interview at a Nasdaq investor conference in London today, Sabre CEO Tom Klein said he was surprised that Lufthansa Group has yet to back off its controversial distribution strategy, announced a year ago this month. In Klein's estimation, Lufthansa's commercial actions, which include a surcharge on global distribution system bookings, have not addressed Lufthansa's underlying problems. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted June 15, 2016

Travel Leaders Is Busy With Acquisitions But Keeps It Stealth

By CEO Ninan Chacko's count, Travel Leaders Group acquired half a dozen travel agencies in the back half of 2015 alone. The multi-brand travel agency operator is on track to buy even more this year, he said. Just don't look for press announcements on PR Newswire, where Chacko was CEO before joining Travel Leaders Group in September. The company has kept its buying activity stealth. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted June 10, 2016

BCD Works On In-Trip Mobile Merchandizing

BCD Travel plans to roll out a merchandizing platform this year to support sales of in-trip services to travelers on their mobile devices, executive vice president of global supplier relations and strategic sourcing Rose Collazo Stratford said during a Travelport customer conference in Miami this week. BCD's mobile system is powered by Travelport-owned Mobile Travel Technologies. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted June 9, 2016

Hilton Touts Direct-Booking Gains But Sees OTA Backlash

Since the February launch of its 'Stop Clicking Around' campaign, Hilton Worldwide has seen its mobile app downloads rise, loyalty program enrollment surge and direct bookings increase 10 percent year over year. It also has seen a "couple" of online travel agencies de-preference its hotels in search results and showcase only "very basic" Hilton listings, vice president of global OTA and wholesale Stephen Fitzgerald said this week during the New York University International Hospitality Industry Investment Conference in New York. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted June 6, 2016

Uber Cuts Startup's API Access, Asserts Price-Comparison Restrictions

Uber blocked Urbanhail's access to its API after the startup dared to compare Uber's real-time pricing and pickup times with competing ground options like taxis and Lyft. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted June 3, 2016

No GDSs Or TMCs Are 'NDC Capable' Yet, Based On IATA Certification

The International Air Transport Association on Friday published a registry of airlines, aggregators, IT providers and travel agencies certified by the airline body as "capable of delivering NDC-certified products." None of the global distribution systems have been certified, and only three travel agencies were included. Not one is a corporate travel management company. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted June 2, 2016

Hold The Phone: TMCs Delve Into Text And Chat

It used to be that if business travelers wanted to reach a travel agent, their only option was a phone call. Now, corporate travel agencies of all sizes are supporting multiple modes of communications, including chat and SMS texting, to help travelers plan, book and manage trips. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted May 31, 2016

Amadeus Gets Into White-Label Mobile App Development For Corporate Clients

The Boston Consulting Group is among "several" clients that have wrapped Amadeus-powered mobile features into a customized, corporate-branded native application for employee travelers, Amadeus head of mobile Michael Bayle said. Amadeus is working to sign more direct clients for its emerging corporate app-building business. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted May 24, 2016

Hogg Robinson: Revenue Down, Profits Up And Fraedom A Bright Spot

Hogg Robinson Group reported a year-over-year decline in revenue for its fiscal year ending March 31, but it reduced debt, increased cash on hand and grew profits on leaner operations. The brightest spot came from its Fraedom software-as-a-service business, which posted solid results but represents a small portion of overall revenue. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
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