Posted August 29, 2016

Judge Tosses 10 Of 12 Claims In Stevens Vs. Tzell Lawsuit

A New York state judge this month tossed 10 of the 12 claims that former travel agency owner Harold Stevens alleged in a lawsuit against Tzell Travel and its parent Travel Leaders Group. However, the judge overseeing the suit in the New York State Supreme Court for Ulster County will allow breach of contract and accounting claims to proceed. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted August 26, 2016

After Scaling Up And Integrating, CTM Says It Has 'Arrived' In U.S. Market

After a slow first half of its fiscal year in the United States, Australia-based travel management company Corporate Travel Management got a boost from its Montrose Travel acquisition, client wins and a stabilization after spending declines from energy clients. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted August 24, 2016

As CTDs Spread, Opportunities (And Challenges) Increase

ARC's Corporate Travel Department accreditation is nearing its second decade of existence, and the number of CTDs still is increasing steadily. But buyers from these companies face a gauntlet of industry changes perhaps more complex than ever before, from the continual and sometimes rapid change in distribution and technological development to difficulties in finding the personnel to sufficiently staff the operation. Read More »
Posted by: Chris Davis | More by Chris Davis
Posted August 23, 2016

New Amex GBT CEO Anderson Talks New Role, Acquisitions And Growth Plans

When Doug Anderson departed Carlson Wagonlit Travel as CEO four months ago, the travel management company announced he was "leaving to pursue other opportunities." As it turns out, the opportunity he landed was as CEO of CWT's mega rival American Express Global Business Travel. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted August 17, 2016

U.S. Corporate Travel Players Weigh Options For Complying With EU Data Protection Rules

Keeping compliant with the European Union's tough personal data privacy laws used to be straightforward. The EU exercises stricter data privacy laws than the United States. That's why it also has rules ensuring that transfers of data about its citizens across the Atlantic must comply with its more stringent standards. Meanwhile, many of the corporate travel industry's dominant service providers, and thus their primary data servers, are based in the United States. They import data about individuals—including names, employers, where the employees travel and credit card details—from Europe on a daily basis, and under a framework called Safe Harbor, U.S. companies could declare they transferred data in a compliant manner. Read More »
Posted by: Amon Cohen | More by Amon Cohen
Posted August 16, 2016

Hotels See Rise In Loyalty Memberships, Direct Bookings But Aren't Stealing Much From OTAs

Hotel loyalty member discount rates are taking booking share away from online travel agencies—at least that's what hoteliers would have you believe. In earnings calls for the three months ending June 30, Hilton Worldwide, Marriott International, InterContinental Hotels Group and Hyatt Hotels Corp. talked up the rise in bookings through their direct online and mobile channels that has resulted from special loyalty member discounts for booking direct. Read More »
Posted by: Julie Sickel | More by Julie Sickel
Posted August 16, 2016

World Travel Becomes First Travel Company To Join Privacy Shield Data Protection Framework

Travel management company World Travel has become the first business in the travel sector to appear on the U.S. government's list of companies that have joined the European Union-U.S. Privacy Shield Framework. U.S. companies adhering to Privacy Shield self-certify they are transferring personal data of European Union citizens to the United States in compliance with EU law. The European Commission approved the framework on July 12. It succeeds Safe Harbor, which the European Court of Justice ruled invalid in 2015. Read More »
Posted by: Amon Cohen | More by Amon Cohen
Posted August 12, 2016

Travelport Continues Long March To Smartpoint Adoption

For several years, Travelport has worked to move agency subscribers from the legacy cryptic desktop environment to its next-generation Smartpoint application. The process has had its share of hiccups, but a couple corporate travel management companies are vouching for the cutover after making the shift in the past year. Others have been slower to adopt. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted August 4, 2016

Travelport Grows, Diversifies Revenue Amid Flat Q2 Bookings

Travelport reported flat year-over-year booking trends for the three months ending June 30, with declines in the United States and gains generally elsewhere, according to second-quarter results released Thursday. As in quarters past, the global distribution system operator continued to offset no-growth transaction trends with higher revenue per segment and big gains in "Beyond Air" revenue, which includes payments as well as hotel and car streams. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted August 3, 2016

Lufthansa Calls Distribution Strategy A 'Success' As Direct Bookings Grow

Lufthansa Group chairman and CEO Carsten Spohr this week told investors that the airline group's controversial distribution strategy, which includes a €16 surcharge on global distribution system bookings, "is a success." Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
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