Posted June 16, 2017

Rate Re-Shoppers Aren't Sweating Marriott's Stricter Cancellation Policy

Marriott International confirmed it has revised its standard cancellation policy this week in the Americas region. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted June 15, 2017

Mega TMCs Tout Social Responsibility Cred With Ecovadis Ratings

Last August, BCD Travel announced it was the first travel management company to reach an Ecovadis gold rating, recognizing its corporate social responsibility credentials. This April, Carlson Wagonlit Travel announced its own Ecovadis rating went from silver to gold. American Express Global Business Travel, meanwhile, reached silver this year. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted June 14, 2017

Upside Isn't For Managed Corporate Travel, Until It Is

Priceline founder Jay Walker's travel startup Upside serves the unmanaged travel segment. The company sells travel packages and positions a rewards scheme directly to end users. It is intended for neither the enterprise nor the managed travel segment—not yet. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted June 8, 2017

Jeff Katz's Cross-Supplier Data Exchange Goes Into Testing

It's been nearly a year since Jeff Katz, BCG and several major U.S. airlines and hotels debuted a data exchange concept to facilitate personalized in-trip experiences for travelers and target merchandizing to them. Since then, Dihedral has rebranded to Journera and expanded its executive team, while engineers and data scientists built a minimum viable product. Now, Journera and partners are moving from construction to testing. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted June 7, 2017

Sabre Downplays Impact Of BA, Iberia Surcharges On Its Own Business

Late last month, Sabre stated that it was disappointed to see British Airways and Iberia initiate a surcharge on global distribution system bookings, effective Nov. 1, and to "impose costs and inconvenience for those using the GDS channel." Read More »
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Posted June 6, 2017

GDSs Elongate Travel Agency Deal Cycles

When Sabre went public in 2014, it disclosed that global distribution contracts with major travel agencies lasted three to five years on average. Fast-forward to this year, Sabre's major travel agency customers "typically" contract for five to 10 years, according to its latest annual report. Read More »
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Posted June 2, 2017

NuTravel, Interplx Cozy Up For Joint T&E Proposition

Corporate booking system provider NuTravel and expense system operator Interplx have formed a joint venture that will offer integrated booking and expense as well as joint pricing, contracting and servicing for travel management company resellers. Read More »
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Posted June 1, 2017

Egencia Rethinks Agent Hiring And Training To Cultivate 'Tech-Savvy Millennials'

Knowing well that the next generation of travel agents won't look like the current one, Expedia-owned travel management company Egencia has adopted a program to attract and train a younger demographic of frontline counselors. Read More »
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Posted May 30, 2017

Addressing Some Pressing Questions On IAG's GDS Surcharge

Long rumored to be in the works, International Airlines Group carriers British Airways and Iberia last week announced plans to surcharge global distribution system bookings, effective Nov. 1. The fee comes to £8 or US$10 per "fare component," generally defined as a one-way ticket or half a round-trip. Below are answers to some questions that have arisen since IAG formalized its plans. They include reactions from industry stakeholders, IAG's path ahead, ways for bookers to avoid the proposed GDS surcharge and some context relative to Lufthansa Group's initiative, which turns two-years-old this week. Read More »
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Posted May 26, 2017

Sabre Takes A Hit As Air Berlin's Restructuring Halts PSS Migration

Sabre will record a charge on its books of up $100 million in relation to the termination of a contract with Air Berlin, whose planned migration to the SabreSonic passenger services system had been sidelined as the carrier restructures. Read More »
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