Posted June 10, 2005 - New York City

ECT Lands Southwest Connection, Other Deals

Expedia Corporate Travel and Southwest Airlines have signed a new agreement under which ECT customers are given the opportunity to book Southwest using its Swabiz corporate portal when they query the ECT booking tool for options on city pairs Southwest serves, officials confirmed. Previously, the only option for ECT customers to book the Dallas-based carrier required a phone call. Read More »
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Posted June 8, 2005 - New York City

Mulling Less GDS Use, AirTran Signs With G2 SwitchWorks

With 75 percent of bookings coming through its own call centers and website, Orlando-based AirTran Airways is strongly considering a reduction in its already minimal global distribution system participation. 'It's a possibility we would pull back,' said planning vice president Kevin Healy in an interview today. 'We haven't set any deadlines.' Read More »
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Posted June 7, 2005 - New York City

SEC Launches Informal Inquiry Into Navigant's Accounting

Navigant International Inc., the publicly traded mega travel management company doing business as TQ3Navigant, yesterday said the staff of the Securities and Exchange Commission is conducting an informal inquiry into Navigant's previously announced proposed restatement of earnings. Read More »
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Posted June 7, 2005 - New York City

FEATURE: Slipping TMC Loyalty Not Just For Consumers

According to a handful of recent studies, retaining customer loyalty may be the biggest challenge for online travel agencies. This helps explain why online agencies have identified the corporate-travel segment as one of their key growth areas. Not only are business travelers generally more loyal to their favorite brands, but also managed travel programs engender loyalty through company policies that tend to require travelers to book air travel through the authorized channel. Read More »
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Posted June 3, 2005 - New York City

Star To Push GNEs For More 'G'

The Star Alliance yesterday announced that this month it would issue requests for information to distribution providers, aiming 'to finalize the GNE selection by the end of this year,' according to a statement by Star Alliance CEO Jaan Albrecht. Read More »
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Posted June 1, 2005 - New York City

McKesson Picks Travelocity Business

The Beat has learned that McKesson Corporation is implementing Travelocity Business, making it one of the largest-ever corporate accounts to select an online-originating agency for travel management. Sources said the $80 billion San Francisco-based healthcare conglomerate spends about $40 million annually on airlines in the United States. Read More »
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Posted May 24, 2005 - New York City

Hurdles Hit Hickory, TraveLeaders Parent 

Hickory Travel Systems' and TraveLeaders' parent company American Leisure Holdings laid out in its most recent Securities and Exchange Commission filings an ambitious business plan including acquisitions and the building of a resort, despite legal, financial and integration hurdles. Read More »
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Posted May 23, 2005 - New York City

FEATURE: Industry Not Addressing Fraud

Airlines, distributors and payment systems are not cooperating enough with one another to combat an epidemic of fraud which costs the airline industry $1.5 billion a year, officials said last month at a conference hosted by the Universal Air Travel Plan.

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Posted May 20, 2005 - New York City

Cendant, Sabre Fund Group To Oppose Full Euro Deregulation

Cendant Corp. and Sabre Holdings are funding a new Brussels lobbyist called the Coalition for Fair Access to Reservations in Europe, or C-FARE, which yesterday said it urged the European Commission to retain certain global distribution system regulations because Madrid-based Amadeus will remain partially owned by airlines after its pending takeover. Read More »
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Posted May 18, 2005 - New York City

UA Program Prompts Bypass, But GDSs May Qualify

The United Airlines 'gain sharing' program has prompted some travel management companies to begin making a miniscule number of reservations through alternative channels, but it remains unclear how quickly United could reach its goal of processing 20 percent of TMC bookings through 'qualifying' distribution systems. Read More »
Posted by: Jay Campbell | More by Jay Campbell
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