Posted September 21, 2004 - New York City

CWT Explores G2, Navitaire Direct Connects

Carlson Wagonlit Travel is exploring a relationship with G2 Switchworks, the startup travel technology provider founded by Orbitz's former head technology officer. 'There's nothing definitive, but clearly G2 has the knowledge and wherewithal, and they're not building from scratch,' CWT CIO Loren Brown said today. Read More »
Posted by: Jay Campbell | More by Jay Campbell
Posted September 17, 2004 - New York City

FEATURE: Watching Bookers

A key characteristic delineating managed versus unmanaged corporate travel is the extent to which companies employ and enforce travel policies. 'Heavily managed' is one way to describe companies that go so far as to have an alert emailed to travelers and/or their superiors when the former make out-of-policy decisions. Read More »
Posted by: Jay Campbell | More by Jay Campbell
Posted September 15, 2004 - New York City

'Best Available Rate' Grows With Galileo

Galileo International in the past two days added AmeriSuites and Wyndham, among others, to its program announced Monday that provides travel agency users access to the 'best published rates' available online or by telephone. More than a dozen hotel chains are participating, including Carlson Hospitality, Hyatt, Kimpton, Marriott and Omni. Read More »
Posted by: Jay Campbell | More by Jay Campbell
Posted September 14, 2004 - New York City

Air Pricing Complexity: Good For Business

With Delta's and US Airways' troubles this week grabbing headlines, some corporate travel distributors are downplaying the impact on them of possible liquidations by network carriers. It has happened many times before, they say. But while the near-term impact is minimal, both the cause and the effect of such activity--inability to compete with low-cost carriers--is playing a huge role in the evolution of travel distribution. This is not necessarily good for middlemen. Read More »
Posted by: Jay Campbell | More by Jay Campbell
Posted September 10, 2004 - New York City

FEATURE: Reducing Calls For Changing Plans

Business travelers are behaving more like vacationers in terms of price sensitivity, but that has not dramatically changed their need for flexibility. Between 30 and 50 percent of initial business travel plans are later altered, and around 10 percent of the time, they require a ticket exchange. Read More »
Posted by: Jay Campbell | More by Jay Campbell
Posted September 9, 2004 - New York City

Many Fathers In 'Victory' Over Northwest

Travel Weekly yesterday reported that Northwest Airlines said its global distribution system fees were torpedoed by lost bookings due to bias in the GDSs. 'Unfortunately, as we got to the implementation date, the bias that Galileo and Sabre imposed on our displays had a very significant impact on our bookings,' CEO Richard Anderson told airline employees in a recorded message. 'As a result of that pressure, we were forced to retreat from our original position.' Read More »
Posted by: Jay Campbell | More by Jay Campbell
Posted September 7, 2004 - New York City

FEATURE: Swabiz Excepted, Airline Direct Still Immature

Northwest Airlines last week saw some of its flights delisted by the Sabre global distribution system partly in retaliation for trying to move corporate distributors and customers to lower-cost booking channels. It's no wonder Sabre played such hardball: more than anything, it is Southwest Airlines' lack of availability in most GDSs which makes its Swabiz the nation's most popular airline-corporate booking portal. Read More »
Posted by: Jay Campbell | More by Jay Campbell
Posted September 3, 2004 - New York City

Northwest Loses Battle, But GDS War Goes On

Despite what the travel industry is claiming as a victory over Northwest's now-canceled global distribution system fees, a major rationale for the carrier's gutsy move will not go away. Read More »
Posted by: Jay Campbell | More by Jay Campbell
Posted September 2, 2004 - New York City

AA To Add Fees, But Not On GDS

American Airlines minutes ago said that effective September 7, it will implement fees for domestic tickets bought from its U.S. reservations centers and at U.S. airports-but not for global distribution system bookings. The move is a blow for Northwest Airlines, whose GDS booking fees have been blasted by the travel industry over the past ten days. Read More »
Posted by: Jay Campbell | More by Jay Campbell
Posted September 2, 2004 - New York City

Northwest Backs Off

Northwest Airlines late today said it dumped its fees for domestic tickets issued by travel agencies using global distribution systems in Canada and the United States. Read More »
Posted by: Jay Campbell | More by Jay Campbell
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