Posted December 3, 2004 - New York City

TUI Transaction Revives Navigant Talk; TQ3 Mum

The bank sale is key because U.S. regulations preclude companies that are part owned by a foreign bank from investing in travel companies here. TQ3 CEO Marc Hildebrand has said full ownership of its network is a high priority for TQ3 as it competes with American Express, Carlson Wagonlit Travel and Business Travel International for multinational corporate travel accounts. During the past year, TQ3 has lost partners in France and the United States to acquisitions by CWT. Read More »
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Posted December 2, 2004 - New York City

McGraw To Lead Amex In North America

McGraw takes the helm of the largest online and offline corporate travel agency in North America while it is in the midst of a significant restructuring, which it calls Playing2Win. 'I don't want to call it a reorganization, but it's all part of asking whether we have the appropriate business structure today to be the most competitive it can be, not only for today but also for 18 and 36 months out,' McGraw said in an interview today. Read More »
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Posted December 1, 2004 - New York City

New Travelport Call Center Launching Next Quarter

Travelport COO Kurt Ekert said the Denver facility would have 350 agent seats. At the moment, more than ten full-service Travelport clients including Nextel Partners and Cendant itself are served by a center in Nashville. Read More »
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Posted November 30, 2004 - New York City

Amadeus Questions U.S. GDS Fixes

Reductions in incentives paid to travel agency subscribers by global distribution system providers and models in which the agencies pay the GDS firms rather than the other way around are "unacceptable" in the United States, according to Amadeus officials. Read More »
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Posted November 30, 2004 - New York City

Amadeus Further Diversifies Pricing

Madrid-based Amadeus Global Travel Distribution today said its 2005 airline pricing would include two new categories as part of further development in the company's value-based pricing model. While Amadeus' 2004 pricing is characterized by fees that vary depending on whether or not bookings are made in the airline's "prime" market, the 2005 scheme further segments those parameters based on short- or long-haul travel. Read More »
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Posted November 29, 2004 - New York City

WorldTravel To Reduce Divisions, Promotes New Sales EVP

WorldTravel BTI next year will consolidate to three from four U.S. regions and has named former West division president Mary Ellen George executive vice president of sales and marketing, taking on some of president Danny Hood's responsibilities. After running sales and marketing for 12 years, Hood will work on a reduced schedule beginning in January.

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Posted November 23, 2004 - New York City

WRAP: PhoCusWright Highlights Conflict

American Express questioned the global distribution systems' economic model and committed to raising return on equity in its business travel division. Sabre Holdings downplayed the potentially conflicting needs of Travelocity and other agencies using its GDS. IAC Travel minimized the likelihood it would acquire a GDS, but did not rule it out. Read More »
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Posted November 22, 2004 - New York City

Tzell Parent CNG Warns On Profit, Signs Partners

Ireland-based CNG Travel today issued a profit warning but also named new clients for its merchant hotel services, including the Hickory Travel Systems consortia and British agency CorporateChoice. Parent of large New York-based corporate agency Tzell Travel, CNG also partnered with NIS Europe to jointly offer hotel booking technology to Sabre agencies in Europe. NIS is a fulfillment partner for Travelocity Business. Read More »
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Posted November 18, 2004 - New York City

OFB Prez Tracas Out As Cendant Closes On Orbitz

'I'm appreciative of the offer for a position of significant importance, budget and overall responsibility, but I've opted not to relocate and decided to go out on my own,' said Tracas, who had just assumed his role in June. 'I have great respect for [Cendant TDS chairman and CEO] Sam Katz and his organization, but the timing, location and other factors just weren't right for me at this time.' Read More »
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Posted November 18, 2004 - New York City

Buyer, Beware Bias

Business travelers and purchasing managers increasingly face bias as online or offline travel agencies continue or expand on what they call "merchandising," "marketing" or "display sorting." ' Read More »
Posted by: Jay Campbell | More by Jay Campbell
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