Posted September 22, 2017

Years Later, Two GAO Ancillary Fee Recommendations Go Unfulfilled

In 2010, the U.S. Government Accountability Office, the investigative arm of Congress, conducted a deep dive into ancillary airline fees and concluded "consumers could benefit from better information about airline-imposed fees." Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted September 21, 2017

Sabre Says Plaintiffs Don't Show Harm From Synxis Breach

Sabre this week filed a motion to dismiss a class action lawsuit stemming from the breach of its Synxis central reservations system, which is widely used by hotels to host reservation data, including payment information. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted September 21, 2017

TMCs, Tech Companies Up Their Game In Rapidly Growing India

When Travelport signed Indian online travel agency MakeMyTrip as a customer last month, this was no ordinary client acquisition. MakeMyTrip, which serves more than 40 million active app users and Web customers, is the No. 1 OTA in a market hotter than a vindaloo curry for the global travel management and distribution industry. Read More »
Posted by: Amon Cohen | More by Amon Cohen
Posted September 18, 2017

European Air Payment Is In Flux On Multiple Fronts

The Beat reported this month that airline members of the International Air Transport Association will vote in November on whether to accept travel agencies' own payment cards for tickets. It's one of several major issues transforming how travel management companies handle air payments, especially in Europe. Read More »
Posted by: Amon Cohen | More by Amon Cohen
Posted September 14, 2017

GDS Lobby Says European Commission Is 'Dragging Its Feet' On Lufthansa Surcharge Probe

The European Commission is deliberately "dragging its feet" over an investigation into Lufthansa Group’s €16 surcharge on global distribution system bookings, according to the European Technology and Travel Services Association. The GDS and online travel agency trade body is working with Members of European Parliament, or MEPs, to force a decision from the commission over whether Lufthansa's GDS surcharge breaches European regulations on computer reservations systems, a synonym for GDSs. Read More »
Posted by: Amon Cohen | More by Amon Cohen
Posted September 13, 2017

Uber Asks Court To Toss Contract Suit Brought By TSI, Its Former TMC

Uber has filed a motion to dismiss a lawsuit its former travel management company, Dallas-based Travel Solutions International USA, filed last year. The TMC is seeking nearly $2 million in damages on contract and tort claims. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted September 11, 2017

TMC Partners Mostly Warm On Concur Hipmunk Small Business Plan

In a memo to Concur's preferred travel management company partners last week, EVP of supplier and TMC services Mike Koetting called small businesses the industry's "white whale." With its new Concur Hipmunk product for unmanaged travel, Concur has sharpened its harpoon and joined plenty of would-be Captain Ahabs. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted September 8, 2017

NuTravel Sells OBT, Shifts Focus To Airline Portal Business

NuTravel president and CEO Carmine Carpanzano will readily admit that the corporate booking tool business is tough, especially for a small company going toe-to-toe with a well-capitalized giant like Concur. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
Posted September 6, 2017

IATA Airlines Will Vote On Lifting Ban On Agency Card Payments

Travel agents accredited by the International Air Transport Association could be allowed to pay airlines using their own cards for the first time if carriers approve a significant change to the association's contentious Resolution 890. Read More »
Posted by: Amon Cohen | More by Amon Cohen
Posted September 1, 2017

M&A Redraws Map Of Radius Travel Participation

In a "typical" year, Radius Travel adds between four and six members to its multinational network of travel management companies and sees three to five agencies depart, said Radius Travel CEO Shannon Hyland. This, it would seem, is not a typical year. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
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