Posted November 14, 2013


The Beat's founder and contributor Jay Campbell touched a nerve this week in his rant titled "COMMENT: Millennials Are People Too." In it, Jay pointed out that young people always have had different a... Read More »
Posted November 12, 2013

COMMENT: Millennials Are People Too

Can we please dump the "us" versus "them" discourse relative to the youngest members of the corporate workforce? The dialogue I've been hearing from both inside and outside the industry is fraught with hangups and foolishness, and polls aiming to uncover how Millennials are so different from Boomers and Xers seem only to prove that younger people are different from older people. Shocker! Read More »
Posted by: Jay Campbell | More by Jay Campbell
Posted November 5, 2013 - Dublin

GUEST: Moving Beyond NDC Mistrust

Industry consultant and former International Air Transport Association general counsel Gary Doernhoefer last week at IATA's World Passenger Symposium here summarized the past, present and future of the association's New Distribution Capability. Read More »
Posted October 25, 2013


The International Air Transport Association weighs in on its New Distribution Capability project and the future role of fare filing. Read More »
Posted October 16, 2013

The Business Reality of Open Booking

Travel industry veteran David Wardell adds his voice to the ongoing dialogue on open booking. Read More »
Posted by: David Wardell | More by David Wardell
Posted October 11, 2013


The Beat received several comments from readers regarding technologies provided to travel management companies from Yapta and ExpertFlyer. Read More »
Posted October 7, 2013

A Framework for Evaluating "Open Booking"

TripScanner founder and CEO Ethan Laub offers a "simple" framework for evaluating open booking opportunities. Read More »
Posted by: Ethan Laub | More by Ethan Laub
Posted October 3, 2013

Are Commission Payments On Ancillary Services A Key Differentiator?

Some may say airlines are moving away from the idea of supporting ancillary service sales with financial incentives. After working on our latest ancillary service solution in partnership with Corsair, we're not so sure. Read More »
Posted by: Frederic Hoff | More by Frederic Hoff
Posted September 17, 2013

GUEST: AmTrav's Craig Fichtelberg On Open Booking

Craig Fichtelberg, co-founder and president of Chicago-area AmTrav, weighs in on the current and future state of travel management companies and asks: Is open booking a panacea or a Band-Aid? Read More »
Posted August 30, 2013

THE BEAT SHEET: Expedialocity; AA's Garner on Sabre; Sen. Boxer On NDC

The debut edition of The Beat Sheet, an occasional collection of notes, quotes, musings, tips, reader comments and other tidbits from The Beat's writers. Read More »
Posted by: Jay Boehmer | More by Jay Boehmer
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