Posted June 5, 2012

TBiz President Yannis Karmis On Service As A Science

Travelocity Business president Yannis Karmis submitted his thoughts on blending technology and people to appropriately service business travelers. Read More »
Posted by: Yannis Karmis | More by Yannis Karmis
Posted June 1, 2012

GUEST: KesselRun's Wilkinson On Concur's 'Open Bookings' Approach

KesselRun Corporate Travel Solutions senior partner Tom Wilkinson praises Concur's strategic move to facilitate "open bookings" and discusses the next era of travel management. Read More »
Posted by: Tom Wilkinson | More by Tom Wilkinson
Posted May 16, 2012

Avg. Ticket Prices Plus Updates On UA, DL And AA

The average price of an airline ticket purchased from our agency has not risen in the first four months of 2012: 2011 Average Price: $570 2012 Average Price: $562 Read More »
Posted by: Robert Polk | More by Robert Polk
Posted May 3, 2012

Taking Back The Webinar: The Beat Launches Quarterly Webcast

Several years ago, my company started exploring webinars. We had an internal debate about how much influence over content a sponsor should have. I argued "none," insisting that a webinar is no different than other editorial products, be they magazines, newspapers or news websites. They sponsor it but don't know what the content will be. All they know is our general focus, our ethics and our news orientation. Read More »
Posted by: Jay Campbell | More by Jay Campbell
Posted April 26, 2012

Personalization Versus Surprise!

I attended the Innovation in Airline Distribution 2012 Conference right here in my home city of Miami. The conference organizers did an admirable job of pulling together a nice balance of the provocative and the educational. I, of course, was part of the educational track. Read More »
Posted by: Jim Davidson | More by Jim Davidson
Posted April 2, 2012

LETTERS

Sabre Travel Network senior vice president Chris Kroeger submitted this letter in response to the interview with US Airways senior vice president of marketing and planning Andrew Nocella. Read More »
Posted March 27, 2012

LETTERS

TRX president and CEO Shane Hammond submitted this letter in response to Amon Cohen's recent commentary entitled, "The Role Of TMCs In A New Age Of Data Aggregation." Read More »
Posted March 22, 2012

Entrenched Hotel Seller's Market Demands Long-Term Buying Strategies

Meeting managers should be formulating buying strategies that will work in the long term as well as the short term Read More »
Posted by: Kevin Iwamoto | More by Kevin Iwamoto
Posted March 19, 2012

COMMENT: The Role Of TMCs In A New Age Of Data Aggregation

One of the hottest issues in travel management: who will become the dominant aggregator of data, and therefore primary intermediary, for the corporate client? Read More »
Posted by: Amon Cohen | More by Amon Cohen
Posted March 15, 2012

Uh-Oh!

Since the United/Continental reservation system transition March 3, most things have gone fairly well. Today, however, we are disappointed to share a new problem that has been giving some travelers real trouble. Read More »
Posted by: Robert Polk | More by Robert Polk
LinkedIn Twitter Facebook
overlay-close Close