Posted June 14, 2012

GBTA's Problematic IP Policy

GBTA has implemented a strong—and fundamentally wrong—intellectual property (IP) policy. I'm raising the issue here to ask your help in getting GBTA back on track. I've run out of patience trying to do this on my own. Read More »
Posted June 7, 2012

Surprising Trends In Online, Leisure And Corporate Travel

Recently, I had the pleasure of attending an Amadeus event held in Europe with senior executives in travel across both agencies and suppliers. The general topic discussed was how the changes in travel distribution are impacting both consumers and corporations. Read More »
Posted by: Steve Reynolds | More by Steve Reynolds
Posted June 7, 2012

GUEST: 'Open Travel' Ushering In An Era Of ... Something Or Other

Tom Wilkinson hails Concur's "Open Travel" initiative as ushering in a new era of ... something or other. I read his piece several times and even followed the link to the manifesto based upon a panel he moderated. I still don't get how anyone other than Concur stands to benefit. Read More »
Posted by: AlanTyson | More by AlanTyson
Posted June 5, 2012

TBiz President Yannis Karmis On Service As A Science

Travelocity Business president Yannis Karmis submitted his thoughts on blending technology and people to appropriately service business travelers. Read More »
Posted by: Yannis Karmis | More by Yannis Karmis
Posted June 1, 2012

GUEST: KesselRun's Wilkinson On Concur's 'Open Bookings' Approach

KesselRun Corporate Travel Solutions senior partner Tom Wilkinson praises Concur's strategic move to facilitate "open bookings" and discusses the next era of travel management. Read More »
Posted by: Tom Wilkinson | More by Tom Wilkinson
Posted May 16, 2012

Avg. Ticket Prices Plus Updates On UA, DL And AA

The average price of an airline ticket purchased from our agency has not risen in the first four months of 2012: 2011 Average Price: $570 2012 Average Price: $562 Read More »
Posted by: Robert Polk | More by Robert Polk
Posted May 3, 2012

Taking Back The Webinar: The Beat Launches Quarterly Webcast

Several years ago, my company started exploring webinars. We had an internal debate about how much influence over content a sponsor should have. I argued "none," insisting that a webinar is no different than other editorial products, be they magazines, newspapers or news websites. They sponsor it but don't know what the content will be. All they know is our general focus, our ethics and our news orientation. Read More »
Posted by: Jay Campbell | More by Jay Campbell
Posted April 26, 2012

Personalization Versus Surprise!

I attended the Innovation in Airline Distribution 2012 Conference right here in my home city of Miami. The conference organizers did an admirable job of pulling together a nice balance of the provocative and the educational. I, of course, was part of the educational track. Read More »
Posted by: Jim Davidson | More by Jim Davidson
Posted April 2, 2012


Sabre Travel Network senior vice president Chris Kroeger submitted this letter in response to the interview with US Airways senior vice president of marketing and planning Andrew Nocella. Read More »
Posted March 27, 2012


TRX president and CEO Shane Hammond submitted this letter in response to Amon Cohen's recent commentary entitled, "The Role Of TMCs In A New Age Of Data Aggregation." Read More »
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