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BCD Expands API Access To Third-Party Developers

This week, BCD Travel opened up its Developer Hub, giving SolutionSource partners, other tech developers and even tech-savvy clients expanded access to BCD's application programming interfaces.
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One Year Later: Lufthansa's GDS Fare Removal Sparked TMC Action (And Anger)

A year ago this month, Lufthansa Group pulled some fares, including its Light economy brand, entirely from the three major global distribution systems in the German market. Lufthansa has withdrawn this content from other European points of sale, as have sister carriers Austrian and Swiss. In the past year, corporate travel heavyweights have enabled alternatives to access this content.
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Sabre, DOJ Bound For Trial In January, But First A Try At Mediation

The U.S. Department of Justice's lawsuit to block Sabre's acquisition of Farelogix is slated to go to trial the week of Jan. 27, 2020, according to a scheduling order from the U.S. District Court for the District of Delaware.
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How Often EU Business Travelers Carry A1 Certificates When Required To

How Often EU Business Travelers Carry A1 Certificates When Required To
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Southwest Begins Cultivating Corporate Agency Relationships

Southwest is fostering deeper relationships with business travel agencies, which had a clear message for the carrier: "You're still a pain in the neck to work with."
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Consolidated U.S. Travel Management Companies Among BTN's 2019 Corporate Travel 100

Consolidated U.S. Travel Management Companies Among BTN's 2019 Corporate Travel 100
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Net Promoter Score Obsession Takes Deep Root In TMC Sector

TripActions is hardly the first travel management company to gauge customer engagement, satisfaction and loyalty by NPS. Yet, the new-entrant TMC is taking Net Promoter Score to new heights by sharing program-specific scores and other traveler-centric metrics with individual clients, based on feedback from the clients' own travelers, and by posting average scores for all to see.
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INTERVIEW: CWT CEO Kurt Ekert

INTERVIEW: CWT CEO Kurt Ekert

"I liken our business to World War I trench warfare with some innovation on top," CWT CEO Kurt Ekert said at The Beat Live in assessing the dynamics of the travel management company market. "It's a hypercompetitive space. It's a mature sector. There's margin pressure, and there's fundamental change happening in terms of expectations from our supplier partners, from our clients and from travelers." Ekert took questions at The Beat Live.
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2020 ADR Increase Forecast By World Region

2020 ADR Increase Forecast By World Region
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Corporate Travel Tech Adoption

Corporate Travel Tech Adoption

Technology is the great enabler of travel management. From pervasive online booking tools to niche traveler rewards systems, travel buyers can deploy an array of products, features, tools or systems to guide travelers pre-trip, in-trip and post-trip. Whether extended through a travel management company, offered by a startup or delivered by a specialized provider, the travel management tech stack has grown rich with options. For companies hellbent on containing costs, technology features and products can help enforce policy, steer purchasing to preferred suppliers, optimize prices paid and shine a light on travel spend. For programs keen on employee engagement and safety, technology can help mitigate traveler risk and ease their lives on the road. The Beat published an in-depth research report to assess adoption in 11 discrete technology categories. It's based on a survey of more than 200 travel buyers whose organizations handled at least $500,000 in 2018 U.S.-booked air volume.

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