The New Distribution Capability is a technology standard with a straightforward premise: to modernize airline distribution in the agency channel. To travel management companies, however, it's anything but straightforward.
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A few corporate travel vets have embarked on a travel management company rollup under the name JourneyPad.
TripActions has implemented a New Distribution Capability-compatible direct connect with United Airlines that incorporates "end-to-end" shopping, booking and servicing, the travel management company announced today.
United Airlines on June 1 put a temporary hold on the "majority" of its debit memos issued to U.S. travel agencies, as it upgrades its revenue accounting system.
Jill Palmer, CEO of U.K.-based Click Travel, caught up with The Beat this week to talk tech upgrades, supplier direct connects and growth plans.
An International Air Transportation Association official certainly caused a stir when he argued that global distribution systems are holding back adoption of the New Distribution Capability standard.