"Do you know what is the most frequent question today in a travel agency call center?" Amadeus director of industry and expertise Herve Prezet asked at this month's ATPCO Elevate conference. "The question is, 'Can I change my ticket?'"
New Zealand-based corporate booking and expense tech provider Serko announced plans to raise as much as 45 million New Zealand dollars, equal to US$29 million, in new capital "to accelerate the global rollout of Serko Zeno and expand marketplace content," the public company disclosed with the NZX, New Zealand's stock exchange.
ATPCO has signed retailing agreements with both Amadeus and Sabre to distribute Routehappy Rich Content. ATPCO EVP of retailing and Routehappy founder Robert Albert said the agreements ATPCO has signed will be the "tipping point" for rapid growth and innovation around the content.
This week, BCD Travel opened up its Developer Hub, giving SolutionSource partners, other tech developers and even tech-savvy clients expanded access to BCD's application programming interfaces.
A year ago this month, Lufthansa Group pulled some fares, including its Light economy brand, entirely from the three major global distribution systems in the German market. Lufthansa has withdrawn this content from other European points of sale, as have sister carriers Austrian and Swiss. In the past year, corporate travel heavyweights have enabled alternatives to access this content.
The U.S. Department of Justice's lawsuit to block Sabre's acquisition of Farelogix is slated to go to trial the week of Jan. 27, 2020, according to a scheduling order from the U.S. District Court for the District of Delaware.
Southwest is fostering deeper relationships with business travel agencies, which had a clear message for the carrier: "You're still a pain in the neck to work with."