INTERVIEW: CWT CEO Kurt Ekert

"I liken our business to World War I trench warfare with some innovation on top," CWT CEO Kurt Ekert said at The Beat Live in assessing the dynamics of the travel management company market. "It's a hypercompetitive space. It's a mature sector. There's margin pressure, and there's fundamental change happening in terms of expectations from our supplier partners, from our clients and from travelers." Ekert took questions at The Beat Live.