INTERVIEW, Part Two: AA's Garner On Direct Connect Timeline, Agency Impact

After American Airlines officials responded to what they called "misinformation" regarding their direct connect initiative, last week they reached out to media outlets to add some details. AA director of merchandising Cory Garner discusses the work underway on AA's direct connect initiative and what he expects in terms of relationships with travel management companies and corporate clients, in this second of a two-part interview with The Beat's Jay Campbell. Part One