INTERVIEW: WNS Travel Services CEO Anup Gupta

Examples of offshore servicing of corporate travelers are rare, more than two years after Siemens Shared Services went public with a full-service, Bangalore-based, cross-border traveler support center. Nonetheless, business process outsourcing providers see a ripe market in corporate travel, and travel management companies, ever mindful of labor and processing costs, are keeping an eye on it. Originally set up by British Airways, WNS Global Services recently said it would expand its efforts to a