A Travel Buyer Stands Out In The Crowd With Lufthansa DCC Support

Travel buyers have queued up to condemn, both individually and collectively, Lufthansa Group’s €16 Distribution Cost Charge on global distribution system bookings, introduced Sept. 1. But that doesn’t mean their opposition is unanimous. Camilla Lagesen, travel manager of Norway-based Kongsberg Group, took the contrarian view at The BTN Group’s Business Travel Trends & Forecasts conference in London this week, praising the airline group for taking radical action to shake up what she regards as chronic complacency among GDSs and travel management companies.