Airlines' Use Of Prism Continues Stirring Controversy In Europe

At its spring conference in Berlin this month, German travel managers' association VDR bestowed on Prism Group a distinction that the U.S.-based travel data consolidation specialist neither sought nor welcomed. Awarded annually for the greatest business travel annoyance, VDR's "Return To Sender" recognition for 2013 went to all airlines requiring corporate customers to submit booking data through Prism if they wish to receive the best possible discount offers.

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