Save

Amadeus Aims To Lighten Agent Call Load With Simplified Ticket-Change Tool

"Do you know what is the most frequent question today in a travel agency call center?" Amadeus director of industry and expertise Herve Prezet asked at this month's ATPCO Elevate conference. "The question is, 'Can I change my ticket?'"

The article you have accessed is premium content and available only to our paid subscribers.