Amex GBT Chairman Talks Investment, Competitive Position At Phocuswright

The question has been asked time and again since American Express Global Business Travel took a large cash injection and shifted to a joint-venture structure: Where does the investment go? Company executives have highlighted major buckets of spending, including broad technology plans, and chairman Greg O'Hara addressed the question at The Beat Live conference last month. At the Phocuswright conference in Hollywood, Fla., this week, O'Hara called out plans to ramp up acquisitions and improve fundamental technology during an on-stage interview with Phocuswright managing director Tony D'Astolfo.