Amex GBT's Chief Technologist Talks 'Core' Upgrades, New Client Products

Since American Express Global Business Travel shifted five years ago to a joint-venture structure and took a big injection of capital, the question has been asked time and time again: How will the mega travel management company use the money? In addition to a couple splashy acquisitions—last year's HRG deal and 2016's purchase of corporate booking and expense provider KDS—Amex GBT also has been working behind the scenes for years to upgrade its core technology stack.