CWT Alters Online View

Carlson Wagonlit Travel under new president and CEO Hubert Joly is favoring its consulting and systems integration capabilities over the previously aggressive marketing of its own corporate self-booking tool, Horizon. While the company still believes the Horizon product to be the best there is, Joly said, "We have a much broader role than just selling a product, and we should not confuse our role as a travel management partner with a product-based strategy."