Europe Warns Of Shady Airline Compensation Claims Processors

Airline passengers impacted by some canceled flights and long delays or involuntary bumping in Europe are entitled to receive as much as €600 from culpable airlines under European Union law. Finalized in 2004 and taking effect the following year, EC Regulation 261 established "common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights." Around this passenger protection, an industry of claims chasers has proliferated. Some of them, the European Commission noted this month, are shady.