Hickory On TripScanner Deal: 'You Have To Start Somewhere'

In teaming with TripScanner to help travel agency members manage client leakage, Hickory Global Partners isn't expecting fully to resolve all the thorny issues around open booking. Asking rhetorically if the web-based tool meant to help track off-channel bookings will ensure that data on 100 percent of a company's bookings appropriately is captured, Hickory president Chris Dane said no. "But it gets us closer to 100 percent."