IATA, European Agencies Investigating Debit Memos

U.K.-based travel management company Gray Dawes Travel & Expense Management successfully has disputed 71 percent of all agency debit memos it has received since April 2012. Such statistics help explain why the International Air Transport Association launched a review in response to TMC concerns that the volume of ADMs—and the proportion of them which are erroneous—are on the rise.

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