Kelly: 2008 To Be 'Big Year' For Southwest IT

Southwest Airlines must upgrade various internal systems and technologies to keep pace with changes to its business model, including codeshare partnerships, expanded global distribution system participation and more sophisticated revenue management techniques. Speaking this week at a Merrill Lynch investors conference, Southwest CEO Gary Kelly said enhancements are in the works for the carrier's reservations, revenue accounting, revenue management and frequent flyer systems, in addition to other