Petruccelli Attempts To 'Provoke The Status Quo,' Advocates Outsourced Travel Mgmt.

Among his remarks at The Beat Live about the "most disruptive chain of events that has impacted our industry in recent times," American Express Global Travel Services president Charles Petruccelli on Wednesday said the status quo is being questioned, "globalness" is being threatened, suppliers are highly leveraged and barriers to growth have been erected. All segments of the industry are realigning, he said, and corporations should be no exception in that they ought to outsource travel managemen