Singh: No Conclusions Yet On Traction Of Concur's Small-Market Expense Solution

Concur in June declined to address criticism by executives with two smaller expense software rivals who at a May investor conference accused the company of underestimating the small market's needs. Small accounts are complex, Concur's Breeze product is too basic and the company is shortchanging clients on support, argued CEOs from ExpenseWatch and Databasics. Concur CEO Steve Singh this week commented on the dynamics of serving small firms when he spoke at a Deutsche Bank investor conference.