Some TMCs Seize Demand Slowdown As Agent Training Opportunity

Jay BoehmerApril Apr 17, 2020

An untold number of corporate travel's frontline agents are on voluntary leave, furlough, reduced hours or unemployment. Those remaining, meanwhile, sit before phones whose rings have gone mostly silent. For some travel management companies, it's as good a time as ever to ramp up agent training, professional development and skill-building.

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